Audio Assistant

ENT and Allergy Associates of Florida; Jupiter (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Company paid Life insurance

Paid time off

Professional development assistance

401(k) and 401(k) matching

Job summary

ENT and Allergy Associates of Florida in Jupiter seeks a patient-focused Customer Service/Medical Assistant to join a busy, prestigious otolaryngology practice. The selected candidate will provide front-desk support, schedule appointments, and assist with patient care in a full-time role.

The ideal candidate has a service-oriented attitude and strong computer skills (MS Word; basic Excel). A one-year commitment to enter the training program is required, with a pathway to state certification.

Qualifications

• Desire to learn about audiology.
• Customer service/sales-oriented attitude.
• Must work full time Mon-Fri 8:30-5:00 and commit to a one-year training program.
• Ability to interact directly with patients and learn procedures.
• Ability to work with technology (hearing instruments, assistive listening devices).
• Strong computer skills including typing 50 wpm and MS Word; Excel a plus.
• Bilingual Spanish is a plus.

Responsibilities

• Provide front-desk and administrative support in a busy otolaryngology practice.
• Assist patients and manage scheduling and check-in processes.
• Support the training program entry and ongoing office operations.
• Coordinate with clinical staff to ensure smooth patient flow.
• Maintain accurate patient information and records.

Skills

Customer service

Communication skills

MS Word

MS Excel

Typing 50 wpm

Bilingual Spanish

Administrative experience

Job description

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

This is an excellent opportunity for an experienced Customer Service/Medical Assistant looking to work with a busy, well-established and prestigious otolaryngology practice in the Jupiter area.

DESCRIPTION

The ideal candidate is looking for a full time career, Monday-Friday, 8:30-5:00 and will have a background in administrative assistance, retail or customer service in any industry. Medical background not necessary, however a plus in conjunction with below listed background. You must be able to commit to a one year agreement in order to enter the training program which will produce a state certification.

REQUIREMENTS

Desire to learn about the field of audiology. Customer service/sales-oriented attitude. Candidate must be searching for a career - not a job. Positive, can do attitude is a must. Desire to interact directly with patients. Ability to take initiative to learn new procedures. Desire to work with technology (hearing instruments, assistive listening devices). Strong, articulate communication skills that will allow for ease of patient care. Strong computer skills (ability to type an average of 50 words per minute), strong experience in MS Word, light experience with MS Excel a plus. Ability to work in a changing environment while maintaining excellent customer service skills. Compassion towards diverse patient population (children, adults, elderly patients) Bilingual Spanish speaking is a plus

Benefits:

• Health, Dental and Vision insurance, 1st of the month following 60 days of full time employment
• Company paid Life insurance, Short and Long term disability.
• Paid time off
• Professional development assistance
• 401(k) and 401(k) matching

Physical Demands

Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair/table, when necessary. The incumbent must also be capable of lifting up to 25 pounds and able to travel between offices as needed. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

Your type of career deserves only the best, such as competitive salaries, excellent benefits and an environment built on pride, integrity, quality, teamwork, and service.

Pay will vary depending on your level of experience.

We are an equal opportunity employer.

We perform full Criminal, Credit and Drug testing (to include Nicotine and Tobacco) background checks on all applicants being considered for positions.