Audi Arlington Service Advisor- Up to 110K Annual Income Potential

Rosenthal Automotive; Arlington (VA); On-site; USD 55,000 - 110,000; Full time

Job summary

Join a family-owned automotive service center as an Audi Service Advisor. This full-time, entry-level role offers a competitive salary with the potential for $110,000 annually based on performance. Responsibilities include maintaining customer relationships, preparing service orders, and ensuring satisfaction through clear communication. This is a great opportunity to grow your career within a supportive team culture, with benefits including medical insurances, paid time off, and opportunities for advancement.

Benefits

Annual Longevity Bonus

Paid time off

401k

Medical, Dental, Vision Insurance

Employee discounts on vehicle sales and service

Career advancement opportunities

Qualifications

• 1+ year of service writing or sales experience preferred but not required.
• High-line, luxury automotive experience preferred.
• Professional personal appearance.

Responsibilities

• Communicate professionally about inspection results and prepare work orders.
• Advise customers on necessary services and prepare estimates.
• Maintain high customer satisfaction standards.

Skills

Excellent oral and written communication abilities

Process and detail oriented

Enthusiastic and motivated

Education

Valid driver's license and good driving record

Job description

Join to apply for the Audi Arlington Service Advisor- Up to 110K Annual Income Potential role at Rosenthal Automotive

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Join to apply for the Audi Arlington Service Advisor- Up to 110K Annual Income Potential role at Rosenthal Automotive

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Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)

We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Audi Arlington dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!

Audi Service Advisor Benefits

• Due unprecedented growth we are adding employees to our team to match our volume
• $55,000 - $110,000+ Annual Income potential based on performance
• Annual Longevity Bonus
• Sales or Service experience preferred but not required
• People with experience in hospitality (Restaurants, Hotel, Customer Service, etc) encouraged to apply
• Minimum guarantee for 3 months during training period
• Great culture within an innovative company
• Great schedule, enabling family time
• Training and support to assist you in achieving your goals
• Paid time off and 401k
• Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
• Employee discounts on vehicle sales, parts, and service
• Career advancement opportunities
• ...and more!
  
  

Audi Service Advisor Responsibilities

• Ensure teamwork, create and foster a positive working environment with happy people
• Communication is your number one responsibility
• Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs
• Constant communication with dispatch, foreman, team leader and technicians is required
• Maintain high customer satisfaction standards above national average (CSI)
• Advise customers about necessary service for their general maintenance needs bold
• Help identify the customer’s primary concern and also present other maintenance needs when appropriate
• Prepare repair orders showing time, cost and labor estimates for service
• Accurately describe the customer’s concern to the technician
• Explain the work performed and the repair order charges to the customer
• Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer
• Ensure that loaner cars are returned in a timely fashion
• Encourage clients to prepay online
• Establish and maintain professional relationships with the customers to encourage repeat and referral business
• Perform federal, state, and manufacturer mandated recalls
• Complete all training required by the manufacturer or Rosenthal Automotive
  
  

Audi Service Advisor Qualifications

• 1+ year of service writing experience or sales experience preferred but not required
• High-line, luxury automotive experience preferred, not required
• A valid driver's license and a good driving record, per company standards
• An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
• Provide an outstanding a fellow employee experience
• Professional personal appearance
• Excellent oral and written communication abilities
• Process and detail oriented with developed organizational skills
• Confident in ability to work under pressure and prioritize
  
  

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.

Please submit your resume for immediate consideration.

Job Type: Full-time, Entry-Level position

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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