Auction Services Associate

CarMax Business Services; Hickory (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

CarMax Business Services in Hickory, North Carolina, seeks an Auction Services Associate to maintain inventory quality and security. You will document, prepare, and support vehicle auction operations while ensuring exceptional customer service. The ideal candidate will possess strong multitasking skills and a commitment to training and safety procedures.

Join a team recognized as a top employer and be part of a company that values transparency and integrity in the car buying experience.

Qualifications

• Ability to read and interpret documentation accurately.
• Commitment to completing CarMax training.
• Ability to lift up to 50 lbs.

Responsibilities

• Maintain daily inventory appearance and security.
• Document and track inventory through shipping and receiving.
• Prepare and process vehicles for auction.
• Assist with auction operations and training.

Skills

Data entry accuracy

Effective collaboration

Strong multitasking skills

Inventory management awareness

Education

High School diploma or equivalent

Job description

4063 - Hickory Auction Center - 1935 15th Avenue Pl SE, Hickory, North Carolina, 28602

Position Overview

As an Auction Services Associate, you responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off-lot), asset protection, and providing exceptional service to internal and external customers.

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service.

Role Responsibilities

• Maintain daily inventory appearance and security while ensuring vehicle zones and parking areas remain organized and optimized for smooth operations.
• Document and track incoming and outgoing inventory through shipping and receiving processes to support accurate, transparent vehicle records.
• Receive, prepare, and process vehicles—including pairing locators, capturing photos, and securing keys—to ensure readiness for sale or auction.
• Support auction operations by assisting with preparation, coordination, and execution activities that enable a seamless experience.
• Contribute to new associate training by sharing best practices and reinforcing safety and operational standards.
• Complete daily inventory scanning and reconciliation to ensure accurate, real‑time visibility of site inventory.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Ability to read, interpret, and enter data accurately to maintain reliable inventory records.
• Demonstrated ability to collaborate effectively with associates across multiple departments.
• Strong multitasking skills with the ability to perform in a high‑energy, fast‑paced environment.
• Solid inventory management awareness with the willingness to learn and strengthen operational skills.
• Commitment to completing all CarMax‑provided training and following established wholesale and inventory procedures.
• High School diploma or equivalent work experience.
• Ability to lift up to 50 lbs., work flexible schedules—including nights, weekends, and holidays—and operate in outdoor environments, including inclement weather, while wearing required CarMax apparel.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.