Auction Field Coordinator – Live Events & Customer Care

Auction; Fort Worth (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Mileage reimbursement

Travel pay policy

Job summary

Auction.com is hiring an Associate Auction Coordinator to represent the company at live auctions, coordinating bidders and event staff, and educating customers on participation. The role is centered around Fort Worth, TX, with travel to surrounding areas as needed.

You will support training and administrative tasks, manage receipts and event reports, and maintain equipment. Training pay starts at $20/hour, rising to $30/hour as skills grow; mileage reimbursement applies for travel beyond 40

Qualifications

• Enjoys working in customer service and helping people.
• Tech-savvy with strong troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening and written communication skills.
• Adaptive and quick to learn new concepts.
• Ability to manage multiple tasks with high performance.
• Works well independently and in a team.
• Comfortable leading and interacting with a crowd.
• Patient, clear and concise when speaking with customers.
• Willing to accept feedback and coaching.
• High school diploma or equivalent.
• Ability to lift up to 50lbs.
• Ability to stand for long hours outdoors in all weather.
• Willingness to travel up to 2 hours in personal vehicle.
• Prior auction experience appreciated but not required.

Responsibilities

• Maintaining the highest level of professionalism with customers and on-site staff.
• Maintaining equipment and materials.
• Being a subject matter expert on customer resources.
• Professional communication and networking.
• Collecting customer information using our proprietary software.
• Completing customer receipts.
• Completing event reports.
• Participating in and contributing to scheduled training and team calls.
• Completing all tasks with high quality, efficiency, and attention to detail.

Skills

Customer service

People skills

Tech troubleshooting

Adaptability

Independent work

Teamwork

Crowd interaction

Willingness to learn

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Auction.com is hiring an Associate Auction Coordinator to represent the company at live auctions, coordinating bidders and event staff, and educating customers on participation. The role is centered around Fort Worth, TX, with travel to surrounding areas as needed.

You will support training and administrative tasks, manage receipts and event reports, and maintain equipment. Training pay starts at $20/hour, rising to $30/hour as skills grow; mileage reimbursement applies for travel beyond 40