Attractions Attendant

Association Of Zoos & Aquariums; Columbia (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Riverbanks Zoo and Garden is seeking an enthusiastic Attractions Attendant to ensure a positive experience for guests. Ideal candidates will have strong communication skills and previous customer service experience, with flexible availability for weekends and holidays. This role includes responsibilities such as conducting safety inspections and maintaining attraction cleanliness.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage large groups both independently and collaboratively.
• Previous customer service and point-of-sale experience.

Responsibilities

• Ensure a positive, safe, and enjoyable experience for guests.
• Conduct daily inspections on attractions and enforce safety protocols.
• Maintain cleanliness around attraction areas.

Skills

Communication

Interpersonal Skills

Customer Service

Job description

AZA-accredited zoos and aquariums, Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings.How to post a job

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Riverbanks Zoo and Garden

Weekend Availability Preferred

We are seeking an enthusiastic and dependable Attractions Attendant to join our dynamic team! In this exciting role, you'll help bring smiles to guests of all ages by safely operating and facilitating some of our most beloved attractions — including the Endangered Species Carousel, Giraffe Feeding, Lorikeet Feeding, Farmyard Experience, and the Riverbanks Express Train. The position is under the direct supervision of the Attractions Manager.

Essential Functions:

• Guest Experience: Ensure a positive, safe, and enjoyable experience for guests of all ages and abilities. Clearly communicate guidelines, proactively manage crowds, and maintain efficient queue lines to create a positive, welcoming atmosphere at all attractions.
• Safety: Conduct daily inspections on attractions. Monitor and enforce safety protocols, ensuring that all guests are adhering to requirements. Stay alert and responsive in fast-paced settings while maintaining focus on guest and team safety.
• Professional Appearance: Wear the assigned uniform and nametag with pride. Promote an approachable environment to support our award-winning guest experience. Maintain cleanliness around attraction areas, ensuring they are always free of clutter, hazards, and debris.

Education and Experience: Strong communication and interpersonal skills. Ability to remain calm and confident while managing large groups both independently and collaboratively in a fast-paced, team-oriented environment. This position will have duties standing for extended periods of time and in all outdoor weather conditions. The ideal candidate will have previous customer service and point-of-sale experience with flexible availability, including weekends, holidays, and evenings. Valid driver’s license required.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about guest services, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

$10.00/hr.

How to Apply

Please apply directly through our webpage:
https://www.riverbanks.org/join-our-team/job-opportunities

Riverbanks Zoo and Garden
500 Wildlife Parkway
Columbia, SC 29210
Phone: [phone]