Attraction Attendant (age 18+)

Wahooz Group; Meridian (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

A family fun center in Meridian, ID, seeks enthusiastic staff to provide excellent guest service and ensure safety protocols are followed. Candidates should be self-motivated, with strong communication skills and the ability to manage guest interactions. The job demands outdoor work and some physical requirements including lifting up to 50 pounds. Weekend availability is essential. A positive attitude and teamwork commitment are necessary for success.

Qualifications

• Self-motivated and consistent.
• Great guest service and conflict resolution.
• Honesty, integrity, and trustworthiness.

Responsibilities

• Attend to guests and employees' needs.
• Ensure guest safety and proper use of equipment.
• Conduct daily inspections for safety and cleanliness.

Skills

Basic understanding of computers

Point-of Sale/Ticketing Software

Excellent verbal and written communication

Time Management

Guest Service

Decision Making/Fair Judgment

Mathematical abilities

Job description

Wahooz Family Fun, 1385 Blue Marlin Lane, Meridian, ID 83642, USA

Must be able to work on 2 of the 3 weekend days (Friday, Saturday and Sunday)!

Applicants will be contacted by March 15th about interview and hire dates.

Duties & Responsibilities

• Smiles and attends to the needs of park guests and employees
• Provides quality interaction and service
• Ensures guest safety and proper use of all safety equipment
• Provides answers to guests’ and employee’ questions.
• Follows established guidelines for grooming, uniform, and operating policies and procedures outlined in company handbooks.
• Conducts daily inspections of their assigned area to maintain standards of safety, cleanliness, and efficiency.
• Ensures positive guest relations, guest behavior, and guest attire.
• Takes responsibility for their actions.
• Directs minor guest/employee issues to the Team Leader, supervisor or manager on duty assigned to their area (inside or outside).
• Responds to codes that go over the radio communication system.
• Performs job functions within all policies and procedures as noted in the employee handbooks.
• Completes checklists and ensures everything is done thoroughly.
• Takes part in ensuring the monthly walkthrough is successful.
• Responsible for working on daily project lists for continuous productivity.

Other Job Functions

• Performs all other job functions as required.

Preferred Prerequisites / Qualifications

Personal Attributes

• Self Motivated and consistent
• Great Guest Service including conflict resolution and the ability to remain calm
• Honesty, Integrity and Trustworthiness
• Personable, Fun and Friendly
• Team Player who is committed to building a team that functions in unison to reach their goals

Skills

• Basic understanding of computers, be able to troubleshoot computer issues.
• A basic knowledge of Point-of Sale/Ticketing Software
• Excellent verbal and written communication
• Time Management
• Guest Service
• Decision Making/ Fair Judgment
• Consistent and always striving to do better.
• Mathematical abilities

Physical Requirements

• Must be able to work inside and outside with constant sitting, standing, walking, vision, hearing, and talking and fine motor skills.
• Must be able to reach forward and above shoulder height, bending, twisting, kneeling, and crouching.
• Must be able to lift, push, and pull a maximum of 50 pounds.
• Use Ladders
• The primary work location is in an outdoor environment as well as on site buildings. Will also include some office environment.
• In these environments the employee will be exposed to dirt and dust, extreme temperatures, noise and vibration, and wetness, snow and humidity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.