Attraction Attendant

Family-Entertainment-Group; San Francisco (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Family Entertainment Group in San Francisco seeks an Attraction Attendant to ensure safe, efficient operation of rides and guest experiences.

This entry-level role provides training, focuses on safety standards, courteous service, and maintaining cleanliness.

You will greet guests, assist on and off attractions, monitor ride safety, and report issues to supervisors.

Qualifications

• High School Diploma or Equivalent preferred, but not required.
• Entry-level position with training provided.
• Commitment to guest safety and satisfaction.

Responsibilities

• Greet guests and determine their needs.
• Operate, open, and close attractions per safety guidelines.
• Complete safety and operation checklists.
• Ensure guests meet guidelines before entry and secure safety devices.
• Monitor ride cycles for safety compliance.
• Address guest issues professionally and courteously.
• Assist guests on and off attractions.
• Maintain cleanliness of attractions and surrounding areas.
• Dispose of trash and perform cleaning tasks as required.
• Report deficiencies or safety concerns to a supervisor.

Skills

Guest service

Safety compliance

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Description

Description

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

Position Summary

The Attraction Attendant is responsible for providing an exceptional guest experience by ensuring the safe, efficient, and enjoyable operation of attractions within the park. This entry‑level role focuses on maintaining safety standards, delivering outstanding customer service, and ensuring each guest leaves with a positive and memorable experience.

Key Responsibilities

• Greet guests and determine their needs.
• Operate, open, and close assigned attractions in accordance with safety and operational guidelines.
• Complete and document all required attraction safety and operational checklists.
• Ensure guests meet attraction guidelines before entry and secure all safety devices prior to operation.
• Monitor attractions throughout ride cycles for safety compliance.
• Address guest issues and enforce rules in a professional and courteous manner.
• Assist guests on and off attractions and thank them for their visit.
• Maintain cleanliness of attractions and surrounding areas.
• Dispose of trash and perform cleaning tasks as required.
• Report any attraction deficiencies or safety concerns immediately to a supervisor. Perform other duties as assigned by the Shift Supervisor or Manager on Duty

Requirements

• High School Diploma or Equivalent preferred, but not required.
• This is an entry‑level position - training will be provided.

Family Entertainment Group is an equal opportunity employer.