Attorney Support PROS Coordinator

Careers; Washington (District of Columbia); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Healthcare

401k plan

Paid holidays

PTO accrual

Well-being programs

Professional development

Employee discounts

Job summary

Latham & Watkins in Washington, DC, seeks an Attorney Support PROS Coordinator to lead the PROS team, organize workflow, and ensure timely delivery of tasks. The role blends in-office presence with a hybrid schedule and requires coordinating staffing, training coverage, and performance feedback.

Ideal candidates have at least three years in legal/professional services, strong leadership, and proficiency with Excel and firm tools like Intapp, iManage, and ServiceNow.

Qualifications

• Minimum three years of relevant experience in a legal or professional services environment.
• High School diploma or equivalent required; bachelor’s degree preferred.
• Bachelor’s degree or equivalent, preferably.
• Demonstrated leadership and mentoring abilities; strong PC and MS Office skills.
• Knowledge of Excel, Emburse/Chrome River, Outlook, Webex Phone, and firm systems.

Responsibilities

• Oversee quality of work and workflow of the PROS team in the DC office.
• Assign, delegate, and coordinate tasks to meet department objectives.
• Track requests through the firm’s real-time ticketing system (ServiceNow).
• Coordinate staffing, vacations, and coverage for training and absences.
• Provide performance feedback and participate in interviews for new hires.
• Maintain accurate databases and prepare PROS overview presentations.

Skills

Leadership

Problem solving

Decision making

Education

High School diploma or equivalent

Bachelor’s degree (preferred)

Tools

Excel

Outlook

Webex

Intapp

iManage

Foundation

Event Management System

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Attorney Support PROS Coordinator – DC is an integral part of Latham’s Attorney Support team. This role will be responsible for organizing and overseeing the quality of work and workflow of the PROS team in the DC office, while assigning, delegating, and coordinating work to ensure department objectives are met in a timely manner. This role will be located in our Washington, D.C. office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Ensuring that the team tracks all requests through the firm’s real‑time work ticketing system (ServiceNow)
• Working with the Attorney Support Manager on staffing and coordinating vacation scheduling to ensure appropriate coverage for training and lunch absences for the team; communicating individual team members’ absences to attorneys and paralegals to ensure awareness of backup support
• Assessing team members’ skills and delegating tasks in a way that encourages the development of necessary skills for all team members
• Working with the local Attorney Support Manager to provide performance feedback to team members on a regular basis; communicating performance issues to management appropriately
• Participating in and providing feedback during the interview process for new team members on the local team, utilizing the firm model
• Ensuring all databases and spreadsheets reflect current attorney support team assignments
• Presenting PROS overview presentations to new PROS attorneys and paralegals and sending relevant email correspondence
• Managing relevant logistics for attorney arrivals, departures, transfers, and leaves of absence, including coordinating with internal departments and handling related communications to ensure seamless onboarding, transition, and departure experiences
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

• Demonstrate leadership skills (i.e., organizing, planning, problem‑solving, and decision‑making) necessary for effective mentoring
• Display knowledge and proficiency in PC applications, including word processing, spreadsheet software, and MS Office
• Possess knowledge of Excel, Emburse/Chrome River, Outlook, Webex Phone, Intapp, iManage, Foundation, Event Management System, and specific technology as assigned

And have:

• A high school diploma or equivalent
• A bachelor’s degree or equivalent, preferably
• A minimum of three (3) years of relevant experience in a legal or professional services environment, preferably

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well‑being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well‑being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range

USD $90,000.00 - USD $110,000.00 /Yr.