Attendant - Staff Cafeteria

Hard Rock Hotel & Casino Ottawa; Badger Township (ND); On-site; USD 25,000 - 30,000; Full time

Job summary

Hard Rock Casino is seeking an entry-level dining room associate to support daily food service operations. You will perform a range of tasks including bussing tables, cleaning, stocking, and assisting with meal service in the Employee Dining Room.

Ideal candidates have strong customer service skills, basic math, and a flexible schedule to work holidays and weekends. training is provided onsite, with opportunities to contribute to a high-energy casino environment.

Qualifications

• Two months on-the-job training typical for this role.
• Must obtain and maintain valid licenses / certifications per Federal, State.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be able to work holidays and weekends, as well as flexible shifts.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Casino for gaming entertainment and builds guest relations.
• Replenishes and garnishes food on the cafeteria line as necessary.
• Serves food as necessary.
• Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.
• Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.
• Ensures all unused food items are stored properly.
• Maintains work area in a safe condition, addressing spills and hazards.
• Ensures stock from the warehouse is put away in proper storage areas in a timely manner.
• Team Dining Room is cleaned and maintained throughout the shift.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

Skills

Customer service

Cash handling

Mathematical skills

Communication

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

The incumbent in this positionis responsible forall sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed for the EDR (Employee Dining Room).

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock CasinoTejontheir choice for gaming entertainment; responsible for actively building andretainingguest relations and acts as a mentor to team membersin order toprovide superior guest service.

• Replenishes and garnishes food on the cafeterialineas necessary.

• Servesfoodas necessary.

• Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.

• Ensuresall dishware, utensils and equipment are cleaned and stored properly at the end of shift.

• Ensuresall unused food items are stored properly.

• Maintains work area in a safe condition, taking care of spills and otherhazardsas necessary.

• Ensures that stock delivered from warehouse is put away in proper storage areasin a timely manner.

• Ensures that Team Dining Room is cleaned andmaintainedthroughout shift.

• Attend andparticipatein meetings, completing follow-up as assigned.

• Perform work regularly and predictably.

• Responsible for cleaning and sanitizing work and public spaces.

• Other duties as assigned.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• This knowledge and these abilities are typicallyacquiredthrough two months of on-the-job training.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing,etc)

• Must obtain andmaintainvalid licenses / certifications per Federal, State.

• Must successfully passbackgroundcheck.

• Must successfully pass drug screening.

• Must be able toworkholidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Excellent customer service skills.

• Basic mathematical skills.

ABILITY TO:

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

• Be flexible to work varying shifts and time schedules as needed.

• Ability to communicate effectively with all levels of employees and guests.

• Ability to restock needed materials and retrieve dropped items.

• Use a cash register.

• Distinguish between different denominations of currency and make correct change.

• Read ticket totals, total creditvouchersand log checks.

• Use machines and equipment including, but not limitedto:include cash register system, credit card machines, and calculator.