Attendant - Slots (Part-Time)

Bally's Corporation; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Bally's Corporation is looking for a Slots Attendant in Chicago to enhance guest experiences on the gaming floor. The role involves promoting superior customer service and ensuring the integrity of slot operations in an exciting resort environment. Ideal candidates will possess strong communication skills and a passion for customer service.

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan including medical, dental, and vision

401(K)/ Company Match

Childcare discounts

Qualifications

• Must be 21 years of age or older.
• One year of experience in a casino gaming environment is preferred.
• Ability to comply with gaming regulations and maintain relationships with staff.

Responsibilities

• Promote a fun-filled, entertaining atmosphere on the gaming floor.
• Process transactions related to slot operations.
• Maintain awareness of gaming integrity and respond to guest inquiries.

Skills

Customer service

Communication

Problem recognition

Education

High school graduate or equivalent

College degree preferred

Job description

Description

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary:

As a Slots Attendant, you will promote a high level of guest interactions on the gaming floor through enhanced experiences and a pleasant environment.

Duties and Responsibilities:

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere


• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations


• Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company


• Understand the essential functions of the slot machines and game themes


• Process transactions related to slot operations, including jackpots, paper fills, wallet buys


• Monitor assigned areas on the gaming floor, remaining mobile and visible to guests


• Communicate with management when guests may have earned a complimentary meal or amenity


• Maintain professional radio etiquette


• Recognize and respond to minors in the casino


• Recognize signs of problem gaming an alcohol intoxication and report any issues to management


• Support the integrity of gaming on the floor


• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older


• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board


• Must be a high school graduate or equivalent


• College degree preferred


• One year of experience in a casino gaming environment


• Demonstrate the ability to under and comply with departmental, Company, and all applicable regulations, policies, and procedures


• Maintain effective working relationships with staff

What's in it for you:

• Competitive Salary with annual performance reviews


• Comprehensive health coverage plan that includes medical, dental, and vision


• 401(K)/ Company Match


• Access Perks and Childcare discounts


• Target Salary Range: $20.00/hr

Physical Demands:

• Frequently required to lift to a maximum of 50 pounds


• Occasionally required to push or move up to 500 pounds with assistance


• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead


• Requires visual acuity to perform close-up activities and peripheral oversight

Work Environment:

You may be exposed to bright lights, loud noise, and stressful situations in this work environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.