Attendant Room

InterContinental Hotels Group; West Pershing Plaza (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Room Attendant, where you will play an essential role in ensuring guest satisfaction through maintaining high standards of cleanliness. Offering competitive pay and a comprehensive benefits package, IHG values hard work and dedication from its employees.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401k

Room Discounts

Comprehensive Training

Uniform Provided

Qualifications

• Physical role requiring the ability to lift up to 50 pounds.
• Literacy skills in reading, writing, and basic math.
• Flexible attitude towards working various shifts.

Responsibilities

• Ensure rooms are clean and meet hotel standards.
• Assist guests with additional requests.
• Track and report lost and found items.

Skills

Customer Service

Organization

Fitness

Job description

Hotel Brand: IHG Army Hotels
Location: United States, Arizona, Sierra Vista

Hotel: Main Complex Buildings (MFHUA), Building 43083, Grierson Service Road, 85613

We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay rate for this role is $17.75, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees.

Do you see yourself as a Room Attendant? What's your passion? Whether you are continuing you’re career in the hospitality industry, or looking to start your career in the hospitality industry, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their families - people who put our guests at the heart of everything they do.

Your Day to Day

• You’ll make sure our rooms are always at their best - we have standards -but it’s down to you to make that room special and memorable for guests
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
• Keep your manager updated on room service progress and alert them to any repairs needed
• Safety awareness - follow our established safety procedures at all times-and wear protective equipment when needed
• Be organized - keep on top of supplies and amenities and always try to minimize waste
• Reunite items with owners - and log any lost and found property
• Look smart - wear your uniform with pride
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

What We Need From You

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Strength - occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You’ll might need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic math skills
• Flexible attitude to shifts - you may need to work nights, weekends and/or holidays

What We Offer

We reward all our colleagues’ hard work with a great salary, additional compensation benefits, and Health & Welfare benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here .