Attendant Public Area (H10)

InterContinental Hotels Group; California, Los Angeles (MO, CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel brand as a Housekeeper, ensuring cleanliness and guest satisfaction at our Los Angeles Downtown location. You'll be responsible for maintaining public areas, responding to guest needs, and working as part of a dedicated team. We offer competitive pay and benefits, including healthcare and hotel discounts worldwide. If you have a passion for service and teamwork, we want to hear from you!

Benefits

Healthcare support

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k plan

Hotel discounts worldwide

Qualifications

• Ability to carry or lift items weighing up to 50 pounds.
• Ability to push and pull approximately 200 pounds.
• Ability to frequently stand and move about the facility.

Responsibilities

• Clean and service assigned public areas according to established standards.
• Monitor and control supplies and amenities.
• Respond to guest complaints and special requests.

Skills

Communication

Basic reading

Basic writing

Basic math

Education

Housekeeping experience

Job description

Hotel: Los Angeles Downtown (LAXFS), 899 Francisco St, 90017

Clean and service the assigned public areas according to established quality standards and procedures.

• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Report to supervisor needed repairs or unsafe conditions.
• Report, turn in, and/or log any lost and found items according to established procedures.
• Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.
• Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

What we need from you:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.
• May be required to work nights, weekends, and/or holidays.

What we offer:

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

The hourly rate is 24.07

Who we are

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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