Attendant Pool- Full Time, Day Pool (Harrah’s Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

Caesars Entertainment is seeking a Pool Attendant in Atlantic City to ensure a safe, clean pool area and deliver exceptional guest service. You will monitor the pool deck, distribute towels and chairs, and assist guests with a warm, professional demeanor.

The role requires excellent interpersonal and communication skills and prior customer service experience. The position pays $15.92 per hour and offers opportunities to contribute to a lively, hotel-casino guest experience.

Qualifications

• Excellent interpersonal and communication skills.
• Prior customer service experience.

Responsibilities

• Ensure pool area is safe and clean at all times.
• Monitor pool deck and towel desk; enforce pool rules.
• Assist guests; distribute towels and chairs; operate cash register and settle checks.
• Test and treat pool water to maintain standards.

Skills

Interpersonal skills

Communication skills

Customer service experience

Job description

Job Description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $15.92 per hour

Responsibilities

Responsible for ensuring that the pool area is safe and clean at all times. Monitors all activities on the pool deck and the towel desk. Responsible for enforcing pool rules, securing designated areas and providing assistance to guests as needed. Responsible for pool registration procedures, including distribution of towels and chairs to guests. Operates cash register and accurately settles checks according to established procedures. Cleans recreational areas and equipment. Tests and treats pool water to maintain standards.

Qualifications

Excellent interpersonal and communication skills. Prior customer service experience.

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.