Attendant Nutritional Service

Texas Health Huguley FWS; Orlando (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading healthcare provider as an Attendant Nutritional Service, where you will serve a diverse patient population by taking menu orders and ensuring compliance with dietary standards. Your role will involve building relationships with nursing staff and providing excellent customer service in a fast-paced environment. You will thrive in a supportive community that values integrity and teamwork, while enjoying benefits from day one.

Benefits

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Mental Health Resources and Support

Qualifications

• Two years of customer service experience required.
• Ability to communicate in English and professional communication skills.

Responsibilities

• Serve patients by taking menu orders and assembling trays.
• Build relationships with Nursing and ensure compliance with standards.

Skills

Communication

Customer Interaction

Multi-tasking

Education

Associate’s degree in management, liberal arts, food and nutrition, or business

Tools

iPad

ToughBook

Job description

Job Description - Attendant Nutritional Service (25018286)

Job Description

Job Number:

Attendant Nutritional Service (25018286)

Description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth means being part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit. It is a place to thrive professionally and grow spiritually by extending the Healing Ministry of Christ. You will be valued for who you are and the unique experiences you bring to our purpose-minded team. Together, we are even better.

Schedule: Days

Shift: Part Time

The community you’ll be caring for:

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
• Serves as the major tertiary facility for much of the Southeast, the Caribbean, and South America
• Houses one of the largest Emergency Departments and cardiac catheterization labs in the country
• Provides service to over 32,000 inpatients and 125,000 outpatients annually

The role you’ll contribute:

The Attendant – Nutritional Services, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application, and basic knowledge of therapeutic diets. Responsibilities include assembling trays, delivering food, building relationships with Nursing, and ensuring compliance with standards. Participates in process improvement and maintains excellent customer service.

The value you’ll bring to the team:

• Demonstrates core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Utilizes the computerized diet system to guide patient menu selections, suggests menu enhancements, and maintains records of patient preferences.
• Follows scripting during menu ordering, uses bedside menu entry, and demonstrates competency with electronic systems.
• Assembles trays per guidelines, checks for accuracy, and assists with food prep as needed.
• Builds positive relationships with Nursing, maintains professionalism, and communicates effectively.
• Provides quality customer service, responds to concerns, and implements service recovery.
• Follows HIPAA and safety regulations, maintains cleanliness, handles inventory, and participates in PI projects.
• Performs other duties as assigned.

Qualifications

The expertise and experiences you’ll need to succeed:

• Ability to communicate in English
• Professional communication skills in person and over the phone
• Customer interaction skills, prompt and courteous
• Ability to work in a fast-paced environment
• Proficiency with software and hardware (e.g., iPad, ToughBook)

Knowledge and skills preferred:

• Knowledge of therapeutic diets
• Effective multi-tasking skills
• Bilingual in English/Spanish

Education and experience required:

• Two years of customer service experience

Education and experience preferred:

• Associate’s degree in management, liberal arts, food and nutrition, or business

Licensure, certification or registration required:

Specify as needed based on local regulations and hospital policies.