Attendant- Manhattan Cafe

New York Institute of Technology; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a forward-thinking educational institution as a part-time Attendant. This role involves providing excellent customer service, operating an espresso machine, and assisting with food preparation in a vibrant campus café. You'll engage with a diverse community while ensuring a welcoming atmosphere for all visitors. This position offers the opportunity to work flexible hours, including weekends and holidays, and is perfect for those looking to gain valuable experience in a fast-paced environment. If you're passionate about service and eager to contribute to a thriving campus community, this role is for you.

Benefits

Generous paid time off

Holidays

Tuition remission

Retirement plans with employer contributions

Qualifications

• High School diploma or equivalent required.
• Must have or be working toward Serve-Safe Certification.

Responsibilities

• Operate espresso machine and serve coffee beverages.
• Assist in preparing breakfast and lunch items for service.

Skills

Customer Service

Communication Skills

Basic Mathematics

Flexible Schedule

Education

High School or Equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Overview

New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide.

The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future.

For more information, visit nyit.edu.

Responsibilities

New York Institute of Technology, Division of Campus Dining seeks a part-time Attendant to work the Manhattan Cafe at our NYC campus. Reporting to the Area Supervisor, the Attendant will be responsible for the following:

1. Responsibilities:

• Learn to operate and serve coffee beverages using an espresso machine and follow the recipes for all beverages, serving them in a timely manner.
• Ensure at the end of each shift that any items needed for the coffee bar area for the next day are communicated to the shift lead and Culinary Operations Manager.
• Assist in preparing and setting up breakfast items for service (pastries, coffee, egg sandwiches).
• Assist in preparing and setting up lunch items for service (packaged salads, Deli counter, hot food display).
• Ensure the cashier’s station is set up and ready for service at the designated time.
• Maintain a log book of errors and customer returns, reporting all entries to the supervisor daily.
• Work any special events on campus as required.

Customer Service:

• Greet all customers upon entrance and thank customers for their business upon exiting.
• Provide prompt, courteous, and efficient service.
• Respond to customer comments; report applicable comments to management.

Front of House Duties:

• Replenish and clean the service area during less busy periods and as needed.
• Document any low inventories of items used by the attendants each day.
• Serve as backup to the cooks if help is needed; set up, stock, and serve food to students.
• Assist Chef with preparing and displaying foods in the deli counter, making sandwiches, and cooking items in the fryer and/or pizza oven.

Maintenance and Cleaning:

• Assist with daily cleaning duties in the dining location and seating areas.
• Comply with NYC Guideline requirements (HACCP) for appearance and hygiene at all times while handling food, drink, utensils, or equipment.

Complete the sanitation checklist for daily, weekly, and monthly cleaning.

Work in other areas on campus as needed, including DeSeversky Mansion, all campus cafes, kiosks, food trucks, and any/all special events on or off campus.

Work a flexible schedule including weekends, nights, and holidays, as needed.

Other duties as assigned.

This is a 9-month part-time position. Estimated working months: September through May.

Qualifications

1. Educational Requirements: High School or Equivalent, or a combination of education and experience from which comparable knowledge and skills are acquired.
2. Must have or be working toward Serve-Safe Certification and follow HACCP policies and procedures.
3. Must have a valid NYC Health Department certificate.
4. Excellent communication and customer service skills.
5. Excellent computer skills (Outlook, Microsoft Word, Excel, basic computer knowledge).
6. Ability to perform basic mathematics including adding, subtracting, multiplying, and dividing.
7. Ability to work a flexible schedule.
8. Advanced computer skills.

PHYSICAL EFFORT AND STRESS

While performing the duties of this job, the employee is frequently required to stand for extended periods of time and must occasionally lift and/or move up to 40 pounds.

New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions.

New York Institute of Technology is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Other Information

In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity, as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer.

Minimum Salary: USD $20.00/Hr. Maximum Salary: USD $25.00/Hr.