Attendant - Driving

SP Plus Corporation; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance the parking experience through exceptional customer service and efficient operations. In this role, you will guide customers to available parking spaces, assist with vehicle retrieval, and ensure compliance with garage policies. You will play a crucial part in maintaining safety and efficiency in a bustling environment. This position offers the opportunity to earn tips and participate in a comprehensive benefits package, making it an attractive option for those looking to make a difference in their community while enjoying a rewarding career. Join a team that values your contributions and commitment to excellence.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Qualifications

• Valid state driver’s license and acceptable driving record required.
• Ability to drive manual transmission is a plus.

Responsibilities

• Assist customers with parking and provide information as needed.
• Patrol parking areas and enforce garage policies.
• Report safety hazards and assist Facility Manager.

Skills

Customer Service

Communication Skills

Driving Skills

Problem Solving

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What you’ll do

• Deliver on Our Promise by ensuring every moment matters for our clients by providing assistance when needed and communicating proactively.
• Direct incoming customers to available parking spaces for a seamless parking experience.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Responsible for being at work every scheduled day, on time and in uniform.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills, etc. to garage office.
• Substitute for Valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area of the garage to assist customers in a seamless transportation experience.
• Assist Facility Manager with other duties as needed.

Qualifications

Salary Range: $10.45-$11/hr (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits: Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

What you need

• A valid state driver’s license, current address, and acceptable driving record.
• The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location

US-OH-CINCINNATI