Attendant-Cashier - BBP

Mohegan Sun; Montville (CT); On-site; USD 17,000 - 25,000; Full time

Job summary

Mohegan Sun is seeking an Attendant/Cashier to handle point-of-sale transactions and support F&B customers at our Connecticut resort.

You will take guest orders, assist with service at tables and counters, upsell products, and uphold beverage service guidelines while working in a fast-paced casino environment. Prior food service or cashiering experience is preferred, and English communication is required.

Qualifications

• Ability to handle multiple tasks in a fast paced environment.
• Good verbal and written communication skills.
• Must be able to effectively communicate with guests and co-workers in English.

Responsibilities

• Takes guests orders in a timely fashion.
• Responsible for serving, bussing and streamlining service at table and counter seating.
• Actively up sells products and uses endorsements at all appropriate service opportunities.
• Maintains all legal beverage service guidelines.
• Prepares and breaks down service stations in accordance with dining room standards.
• Assists guests with any general casino information, when needed.

Skills

Customer service

English communication

Cash handling

Upselling

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Position Summary:

The Attendant/Cashier is responsible for all point of sale and supporting transactions with internal and external Food and Beverage customers.

Primary Duties and Responsibilities** :** includes but not limited to:

• Takes guests orders in a timely fashion
• Responsible for serving, bussing and streamlining service at table and counter seating
• Actively up sells products and uses endorsements at all appropriate service opportunities

Secondary Duties and Responsibilities:

• Maintains all legal beverage service guidelines
• Prepares and breaks down service stations in accordance with dining room standards
• Assists guests with any general casino information, when needed

Minimum Education and Qualifications:

• Ability to handle multiple tasks in a fast paced environment
• Good verbal and written communication skills
• Must be able to effectively communicate with guests and co-workers in English

Competencies:

• Knowledge of spirits, beers, wines, glassware, garnishes and beverage service techniques
• Knowledge and skill in all check reconciliation procedures including, cash, comps, credit cards, coupons, players club points, vouchers and gift cards

Training Requirements:

• Previous food server or cashiering experience

Physical Demands and Work Environment:

• Must be able to stand for long periods of time with frequent lifting and bending
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That’s opportunity!

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_ Mohegan Sun practices Native American Preference in hiring. “Native American” means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut. _