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Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
Responsibilities
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Greets arriving and departing guests. Loads guests belongings onto carts and delivers them safely to guests rooms or to guests vehicles.
- Parks and retrieves guest vehicles in specified areas in an efficient and safe manner. Must be able to drive manual transmissions.
- Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility.
- Performs drive-and-park assignments per department policies and procedures.
- Assists hotel guests with their luggage and provide information regards to property and events within the casino.
- Provides prompt, courteous and efficient service to all guests.
- Orient guests to room facilities by explaining the different features available/
- Performs other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Regular attendance for scheduled work is required.
Education And/or Experience
High school diploma or equivalent required.
Certificates, Licenses, Registrations
Must hold and maintain a valid driver's license.
Language Skills
Must be able to effectively communicate verbally and in writing in English to guests and other employees. Ability to articulate effective correspondence.
Mathematical Skills
Ability to add and subtract.
Reasoning Ability
Planning, writing, discriminating colors, concentrating amid distractions, remembering details, working rapidly, reading, directing others, using arithmetic, working at various tempos, remembering names and faces, examining and observing details, and proactively making decisions.
Physical Demands
Standing, walking at fast pace, sitting, reaching, bending/stooping, kneeling, carrying, observing, lifting 50 lbs, hearing and observing.
What's In It For You
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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