ATS Integrated Solutions - Controls Service Technician II

ATS Automation Tooling Systems Inc; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

ATS Automation Tooling Systems Inc in Louisville, KY is seeking a Controls Service Technician II to lead service calls, program systems, and train customers and technicians on building automation platforms. You will perform preventative maintenance, diagnose equipment, and ensure proper documentation, with occasional travel up to 30% and on-call duties.

This role requires familiarity with Alerton/Compass/Delta/Tridium Niagara/Distech and a valid driver’s license.

Qualifications

• Knowledge of DDC control theory and applications.
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Responsibilities

• Preventative maintenance tasks including database backups and system analysis.
• Execute service quoted projects.
• Troubleshoot DDC and mechanical systems.
• Replace failed components as necessary.
• Maintain consistent communication with supervisor, service coordinator, and customers.

Skills

DDC control theory

Electronics

Train customers

Troubleshooting

Hardware/software skills

Independent work

Communication skills

Tools

Alerton

Compass

Delta

Tridium Niagara

Distech

Job description

JOB SUMMARY

The Controls Service Technician II will lead projects, execute service calls, train customers, train technicians, program systems, and assist with customer phone support. Assure that projects are properly staffed and have consistent communication with the General Contractor or POC. The Controls Service Technician will perform preventive maintenance, troubleshooting, and repair of computerized building automation systems. Provide analysis of building control and mechanical system performance in buildings. Ensure documentation is accurate and complete. Perform DDC controls troubleshooting. Function as liaison to customer, and electrical installer. This position will be required to support the service department by taking 24-hr on call for service as needed. (Typical, once a month for 7 days). This is a non-exempt position.

DUTIES AND RESPONSIBILITIES

• Preventative Maintenance Tasking (Database Back-ups, Control System Analysis, Network Analysis and Optimization, Central Equipment Controls Performance Testing, Customer Training)
• Execute Service Quoted Projects.
• Troubleshoot DDC Control and Mechanical Systems.
• Replace Failed Components, as necessary.
• Consistent Communications with Supervisor, Service Coordinator, Account Manager, and
  customers.

SKILLS AND ABILITIES

• Knowledge of DDC Control Theory & Applications.
• Experience with electronics and basic electrical circuits.
• Ability to train customers and technicians.
• Strong troubleshooting skills.
• Computer hardware and software skills.
• Ability to work independently and unsupervised.
• Strong communications and interactive skills.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position requires a combination of working in an office environment and routine visits to jobsites. Project jobsites present typical construction and outdoor conditions that require the use of personal protective equipment for safety purposes. Must be comfortable climbing a ladder infrequently. Small repetitive motions and use of small tools is included. Travel up to 30%.

POSITION TYPE AND HOURS

• Full-time, exempt
• Typical Monday – Friday working hours with flexibility as needed

CREDENTIALS AND EXPERIENCE

• Prefer experience with Alerton, Compass, Delta, Tridium Niagara, and/or Distech
• Building Mechanical systems experience is a plus.
  
• Must have a valid Driver’s License and be insurable on Company’s policy.

ATS is an equal opportunity employer and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited.

The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.