ATM Service Technician - Seattle or Tacoma, WA

Cook Solutions Group; Tacoma (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Full-Time ATM Service Technician to support operations in the Tacoma/Seattle area. This hands-on role involves installing and maintaining ATM products, troubleshooting issues, and ensuring top-tier customer service. With a commitment to a supportive team-oriented environment, the company offers competitive pay, comprehensive benefits, and opportunities for career growth. Join a culture that values your skills and drive, and make an impact in a company that truly makes it happen.

Benefits

401(k) retirement match

Paid Time Off (PTO)

Quarterly bonuses

Tuition reimbursement

Company vehicle

Gas card

Flexible scheduling

Community volunteering opportunities

Qualifications

• 2-5 years of technical service, electronics, or ATM repair experience.
• Strong troubleshooting and time management skills.

Responsibilities

• Install and maintain ATM products from multiple manufacturers.
• Troubleshoot and repair mechanical/electronic ATM components.

Skills

Troubleshooting

Time Management

Customer Service

Education

High School Diploma or GED

Tools

NCR Certification

Job description

ATM Service Technician - Seattle or Tacoma, WA

Cook Solutions Group is seeking a Full-Time ATM Service Technician to support our operations in the Tacoma/Seattle area. If you’re a detail-oriented troubleshooter with a knack for technology, great communication skills, and a commitment to top-tier customer service, this could be your next great move.

At Cook, we live by our “We Make It Happen!” culture—delivering high-quality service with a positive attitude and a team-first mindset.

Locations: Seattle and/or Tacoma, WA Areas

Pay: $25 - $30 Hour DOE

What You’ll Do:

• Install and maintain ATM products from multiple manufacturers
• Troubleshoot and repair mechanical/electronic ATM components
• Perform software reloads, preventative maintenance, and cleanings
• Coordinate and prioritize daily service calls
• Communicate effectively with customers and internal teams
• Keep detailed service reports and documentation
• Maintain spare parts inventory
• Occasionally handle ATM cash access situations under strict protocols
• Support fellow technicians and learn new systems, including security hardware

What You Bring:

• High School Diploma or GED
• 2–5 years of technical service, electronics, or ATM repair experience
• Strong troubleshooting and time management skills
• NCR Certification a plus, but not required
• Willingness to train on advanced systems, including security equipment
• Valid driver’s license and a clean driving record
• Physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally

Why Join Cook Solutions Group?

• Award-Winning Company Culture – Named one of the 100 Best Companies to Work For
• Hands-On Technical Role – Work with a wide variety of banking and security tech
• Career Growth – Training, certifications, and opportunities to advance
• Team-Oriented Environment – Supportive leadership and peer network
• Competitive Pay & Benefits – Industry-competitive compensation and tools to succeed

Are you ready to make an impact and grow with a company that values your skills and drive? Apply today and join a team that truly Makes It Happen.

Cook Solutions Group (CSG) provides our employees with comprehensive benefits, including competitive salaries; CSG pays 90% of PPO insurance premiums for employees, 100% for high deductible plans, and 50% for dependents. Benefits also include a 401(k) retirement match, Paid Time Off (PTO), 8 paid holidays, 16 hours of volunteer PTO annually, and additional technician benefits such as a company vehicle, gas card, quarterly bonuses, tuition reimbursement, and more.

Why work at Cook Solutions Group?

We value our employees and foster a casual, upbeat environment that promotes productivity, satisfaction, and retention. Benefits are accessible from the first of the month following a 60-day waiting period for employees working at least 30 hours weekly. We encourage flexible scheduling, work-life balance, and community volunteering through our Cook Community Builders program.

Cook Solutions Group is committed to equal employment opportunity. We do not discriminate based on race, color, religion, genetic information, national origin, sex, pregnancy, age, disability, citizenship, military status, or any other protected class under federal, state, or local law.