ATM & Bank Equipment Tech I

Everon; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Disability coverage

Life insurance

Wellbeing benefits

Paid time off

Job summary

Everon in Denver, CO seeks an experienced field service technician to maintain and repair ATM and related security systems across multiple locations. You will diagnose electrical/electro-mechanical issues, service pneumatic banking systems, and ensure high customer satisfaction.

This role requires 3+ years of low voltage/banking/security experience, a valid driver's license, and willingness to travel on short notice.

Qualifications

• High school diploma or vocational training required.
• Minimum 3+ years tech experience with low voltage, banking systems, and integrated security equipment.
• Valid driver's license with clean driving record; drug screening required.

Responsibilities

• Provide continuity of customer operations and high satisfaction.
• Maintain and repair Financial/ATM equipment and electro-mechanical systems at various locations.
• Service pneumatic banking systems and various bank locks and mechanical systems.
• Troubleshoot ATMs, CCTV, and access control systems and follow manuals.
• Apply basic electricity/electronic theory to engineering tasks and installation.
• Communicate with customers and team to ensure complete satisfaction.

Skills

Low voltage

Banking systems

Security equipment

Education

High school diploma

Job description

Company Overview:

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visitwww.everonsolutions.comor follow us onLinkedIn.

Duties And Responsibilities:

• Provide continuity of customer operations and a high level of customer satisfaction/service to the clients.

• Provide maintenance and repairs on Financial/ATM equipment and other electro-mechanical equipment at various locations within assigned territory.

• Provide maintenance and repairs to pneumatic banking systems.

• Provide maintenance and repairs to various bank locks and mechanical systems.

• Provide ability to service and troubleshoot ATMs as well as CCTV and access control systems

• Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. Whenever possible, all work performed should be reviewed with the customer.

• Provide knowledge of basic electricity and electronic theory and the ability to apply that knowledge to duties involved in engineering functions such as evaluation testing and installation of various pieces of bank equipment.

• Exhibit effective customer service skills by consistently communicating with service coordinator, dispatcher, management, and customers to ensure complete customer satisfaction experience.

• Attends training classes when offered

• Complete monthly vehicle reports in a timely manner.

• Maintain accurate truck inventory to ensure timely responses to customers’ needs.

• Must have a strong work ethic.

• Must be detail-oriented.

• Must handle other duties and responsibilities, as assigned.

Minimum Qualifications (Education, Skills & Experience):

• Minimum of High School Diploma/Vocational Training.

• Minimum requirement: Three (3) years "plus" of technical experience with low voltage systems, banking systems and integrated security equipment.

• Must have a valid driver's license with acceptable driving record and clear a drug screening.

Certification/Licensing:

• NCR ATM Certification must be obtained within three (3) to six (6) months of entry into the position.

• Work Environment:

• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to:

• Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.

• Use vision abilities including: close, distance, peripheral, depth, and color.

• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.

• Lift, move, and hold up to approximately 50 lbs.

• Must be able to work a full-time, flexible schedule with "on call availability" and must be able to travel on short notice.

• Must be able to drive a motor vehicle (day and evenings) for extended time periods.

Pay and Benefits Disclosure

The budgeted pay range for this role as of November 2024 is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.