Atlassian Platform Engineer

Koniag Government Services; Washington (District of Columbia); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401K with company matching

Flexible spending accounts

Paid holidays

3 weeks paid time off

Job summary

Koniag Advisory and Business Solutions, LLC, a Koniag Government Services company, seeks an Atlassian Platform Engineer to configure, integrate, and sustain Jira, Confluence, and related tools for Agile delivery and knowledge management. Hybrid work with one day on-site in the Washington, DC area; ET core hours; ability to obtain Public Trust is required.

The successful candidate will maintain platform configurations, provide automation, support changes, and ensure secure, scalable Atlassian

Qualifications

• Bachelor's degree in CS/IS/SE or equivalent experience.
• 5+ years supporting enterprise software platforms and ALM/workflow tools.
• 3+ years configuring Jira, Confluence, Jira Service Management or similar.

Responsibilities

• Configure Jira projects, workflows, boards, dashboards, automations, and Confluence spaces.
• Support Jira Service Management setup, queues, SLAs, and knowledge integration.
• Enforce platform standards, governance, naming, permissions, and access controls.
• Troubleshoot platform issues and coordinate with stakeholders.
• Integrate with CI/CD, ServiceNow, identity, reporting, and collaboration tools.
• Maintain documentation and user guidance; assist with migrations and releases.

Skills

Jira administration

Confluence administration

Jira Service Management

Automation

REST APIs

Agile / ITSM

Customer communication

Public Trust clearance

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

Jira Service Management

Atlassian Access

Job description

Koniag Advisory and Business Solutions, LLC a Koniag Government Services company, is seeking a Atlassian Platform Engineer to support KABS and our government customer in Washington, DC. The position is hybrid, requires 1 day onsite. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Advisory and Business Solutions, a Koniag Government Services company, is seeking an Atlassian Platform Engineer to support the Digital Workplace workforce by configuring, integrating, and sustaining Atlassian tools used for Agile delivery, collaboration, knowledge management, and work tracking. The successful candidate will help teams use Jira, Confluence, Jira Service Management, automation, dashboards, and integrations in a secure, consistent, and supportable manner. Work will be performed at the client's facility or customer approved remote locations during Eastern Time core business hours.

The Atlassian Platform Engineer will provide hands-on platform configuration, support, automation, and integration services for Atlassian capabilities.

Principal Responsibilities Will Include But Are Not Limited To

• Configure Jira projects, workflows, screens, fields, schemes, boards, filters, dashboards, automations, and Confluence spaces.Support Jira Service Management setup, request types, queues, SLAs, knowledge integration, and service workflows as needed.
• Implement approved platform standards, governance practices, naming conventions, permissions, and access controls.
• Troubleshoot user, workflow, automation, reporting, permissions, and integration issues.
• Support integration with CI/CD tools, ServiceNow, identity platforms, reporting tools, and collaboration systems.
• Assist with migration, cleanup, data quality, marketplace app configuration, and release/change management activities.
• Maintain configuration documentation, support procedures, and user guidance.

Education and Experience

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or equivalent work experience.
• 5+ years of experience supporting enterprise software platforms, collaboration tools, ALM tools, or workflow systems.
• 3+ years of hands-on experience configuring Jira, Confluence, Jira Service Management, or comparable work management platforms.
• Desired:
• Atlassian administration certification or formal Atlassian training.
• Experience supporting federal government, Agile, DevSecOps, or ITSM delivery environments.
• Experience with Jira Cloud, Confluence Cloud, Atlassian Access, or marketplace application administration.

Required Skills And Competencies

• Working knowledge of Jira and Confluence administration, including workflows, permissions, automation rules, dashboards, and space/project configuration.
• Ability to troubleshoot platform issues and explain configuration impacts to users and technical teams.
• Experience supporting governance, access control, documentation, and change management for enterprise platforms.
• Understanding of Agile delivery practices and how teams use Atlassian tools for backlog, sprint, release, and knowledge management.
• Strong customer service, documentation, and communication skills.
• Ability to obtain a Public Trust clearance.

Desired Skills And Competencies

• Experience with Jira Service Management, Assets, Advanced Roadmaps, ScriptRunner, Automation for Jira, or comparable marketplace apps.
• Familiarity with REST APIs, webhooks, scripting, reporting, or data export patterns.
• Knowledge of ITIL, SAFe, DevSecOps, or release management practices.
• Experience supporting platform adoption, training, and user enablement.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352