Atlassian Developer

Think Consulting

Atlanta (GA)

On-site

USD 90,000 - 110,000

Full time

3 days ago

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Job summary

Think Consulting seeks an experienced Atlassian Developer & Platform Engineer to design, develop, and optimize a large-scale Atlassian Cloud environment serving 8,000+ users. You will own Forge-based app development, automation, governance, and integrations across Jira Software Cloud, Jira Service Management, and Confluence Cloud.

The ideal candidate will implement AI-enabled capabilities, ensure security and scalability, and collaborate with stakeholders to improve workflows and user

Qualifications

Deep experience with Jira Software Cloud, Jira Service Management Cloud, and Confluence Cloud.
Hands-on Forge-based app design, development, and deployment.
Experience with enterprise integrations (MS Teams, ServiceNow, REST APIs, webhooks).
Knowledge of Atlassian security and governance best practices.

Responsibilities

Design, develop, and maintain custom Atlassian Cloud solutions using Forge.
Administer Atlassian orgs, sites, and access controls.
Develop Forge apps for Jira and Confluence.
Integrate with MS Teams, ServiceNow, REST APIs, and webhooks.
Provide governance, security controls, and platform best practices.
Support 8,000+ users and maintain technical documentation.

Skills

Jira Software Cloud

JSM Cloud

Confluence Cloud

Atlassian Admin

User & Access Management

Forge Development

AI Solutions

Integrations

Tools

Forge UI Kit

Custom UI

Forge Functions

Forge Storage APIs

Jira Forge Apps

Confluence Forge Apps

REST APIs

Webhooks

Job description

On-site M-F in Atlanta GA
USC/Green Card/EAD required
Salary up to $100k

Overview

Think is seeking an experienced Atlassian Developer & Platform Engineer to support and enhance a large-scale Atlassian Cloud environment serving more than 8,000 enterprise users for their cleint. This role combines Atlassian development, platform administration, integrations, automation, governance, and AI-powered solution development.

The ideal candidate will have deep expertise in Jira Software Cloud, Jira Service Management (JSM), Confluence Cloud, Atlassian Forge development, and enterprise integrations. This individual will play a key role in developing custom applications, optimizing workflows, implementing AI-driven capabilities, and ensuring the security, scalability, and operational excellence of the Atlassian platform.

Key Responsibilities

Design, develop, and maintain custom Atlassian Cloud solutions using Atlassian Forge.
Build and support applications for Jira Software, Jira Service Management (JSM), and Confluence Cloud.
Administer Atlassian organizations, sites, user management, access controls, and platform governance.
Develop Marketplace-ready and enterprise-grade Forge applications.
Design and implement workflow automation solutions across Jira and Confluence.
Integrate Atlassian platforms with enterprise systems including Microsoft Teams, ServiceNow, REST APIs, webhooks, and event-driven architectures.
Develop AI-enabled solutions that improve knowledge management, service delivery, and operational efficiency.
Establish governance, security controls, and platform best practices.
Collaborate with business and technical stakeholders to optimize processes and user experiences.
Provide ongoing platform administration, support, maintenance, and operational oversight for over 8,000 users.
Create and maintain technical documentation, standards, and operational procedures.

Required Qualifications

Atlassian Platform Expertise

Strong experience with:
- Jira Software Cloud
- Jira Service Management (JSM) Cloud
- Confluence Cloud
- Atlassian Administration
- User & Access Management
- Organization and Site Administration

Atlassian Forge Development

Hands-on experience designing, developing, deploying, and supporting Forge-based applications, including:

Forge UI Kit
Custom UI
Forge Functions
Forge Storage APIs
Forge Web Triggers
Forge Custom Fields
Jira Forge Apps
Confluence Forge Apps
Enterprise-grade custom solutions

Additional experience with:

Forge security models
Permission frameworks
Production deployments
Application lifecycle management
Marketplace-ready application development

AI & Generative AI Experience

Experience designing and implementing AI-powered solutions utilizing:

ChatGPT Enterprise
OpenAI APIs
Prompt Engineering
Enterprise AI Integrations
AI Governance Frameworks

Experience building AI-enabled capabilities such as:

Knowledge Management Solutions
Ticket Summarization
Enterprise Search & Discovery
Virtual Assistants
Intelligent Workflow Automation
Productivity Enhancements

Strong understanding of:

AI Security
AI Governance
Privacy Controls
Responsible AI Practices

GHCP & Enterprise AI Platform Experience

Preferred experience with:

GHCP solution design and implementation
Enterprise AI platform integrations
Secure AI deployment patterns
AI observability and governance frameworks
Integration of AI services with enterprise collaboration platforms

Integrations & Automation

Experience integrating Atlassian Cloud platforms with:

Microsoft Teams
ServiceNow
REST APIs
Webhooks
Event-Driven Architectures

Strong experience with:

Jira Automation
Confluence Automation
Forge-Based Workflow Extensions
Business Process Automation
Workflow Optimization and Redesign

Security & Governance

Knowledge of Atlassian Cloud security best practices.
Experience implementing:
- Access controls
- User governance
- Security guardrails
- Compliance controls
- Platform governance standards
Ability to establish scalable administration and operational controls across enterprise environments.

Operations & Support

This role includes operational ownership and support responsibilities for a large enterprise Atlassian environment supporting 8,000+ users, including: