New Orleans, Louisiana – Community Leasing Specialist LIHTC / Housing Experience Preferred

Columbia Residential; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Paid Time-Off

Performance-Based Bonus Program

401(k) Retirement Savings Plan

Employee Assistance Program

Bonus Program

Tuition and Professional Development

Job summary

A community housing organization in Atlanta is seeking a Community Leasing Specialist to engage with prospective and current residents, market apartment homes, and assist in day-to-day operations. The ideal candidate will have a high school diploma or GED, sales experience, and familiarity with property management software. This role offers various benefits including medical and dental insurance, retirement savings plans, and paid time off.

Qualifications

• High School Graduate or GED required for consideration.
• Pass sales and customer service experience, preferably in real estate.
• Familiarity with property management software is advantageous.

Responsibilities

• Market and lease apartment homes to prospective residents.
• Prepare lease documents and move-in packages for residents.
• Conduct tours of the community and showcase amenities.
• Assist with day-to-day operations and resident functions.
• Develop and execute marketing campaigns to generate leads.

Skills

Sales and Customer Service experience

Excellent communication skills

Customer service techniques

Telephone sales techniques

Education

High School Graduate or GED

Associate’s degree from a 2-year college or technical school (preferred)

Tools

Property Management Software

Low-Income Housing Tax Credit (LIHTC) experience

Job description

Community Leasing Specialist – Atlanta, Georgia

Columbia Residential is seeking a Community Leasing Specialist to contribute to our mission of providing quality, safe, and affordable housing in Atlanta, GA.

Position Summary

The Community Leasing Specialist interacts directly with prospective and current residents by marketing, showing, and leasing apartment homes in a courteous and prompt manner.

Job Specific Competencies

• Prepare the property for guest reception before office opening in accordance with established procedures.
• Lease apartments and aggressively sell products and services with an acceptable closing ratio to achieve established goals and exceed budgeted occupancy percentages.
• Assist with day‑to‑day operations, including answering the phone, taking work orders, data entry, planning/hosting resident functions, and community newsletter.
• Conduct site tours for prospects; introduce community amenities; show decorated model apartments and/or vacant market‑rate units.
• Develop and implement excellent telephone, personal sales, and customer service techniques.
• Design marketing campaigns to generate activity, including cold calling businesses to generate hot leads and decorating units for showings.
• Maintain an accurate inventory of apartments available to rent, list of prospective residents, and renewal information.
• Contact current residents in person and by written correspondence to renew leases while negotiating the highest rent increase possible.
• Prepare all lease‑related documents, move‑in packages, and explain lease documents to new and existing residents; ensure all documents are completed accurately prior to move‑in.
• Conduct pre‑qualifications and rental verifications of prospective residents in accordance with company and housing rules and regulations.
• Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency.
• Deliver resident gifts; assist with move‑in/move‑out procedures by inspecting units prior to move‑in to ensure units are clean and rent‑ready.

Education

• High School Graduate or GED for consideration.
• Associate’s degree or equivalent from a 2‑year college or technical school preferred.

Experience / Specialized Knowledge

• Sales and Customer Service experience.
• Property Management Software and Low‑Income Housing Tax Credit (LIHTC) experience preferred.

Other Requirements

• Complete in‑house training within the first 90 days of employment.
• Passion – Enjoy the work, demonstrate a pleasant professional demeanor, and show a desire for success.
• Entrepreneurial Spirit – Exhibit behavior consistent with the vision, mission statement, and core values of the company; make the work environment enjoyable for self and others.

Our Company Culture and Core Values

• To provide quality, safe, and affordable housing for low‑ and moderate‑income families.
• To provide an environment for team members to excel and be recognized and rewarded for their accomplishments.
• To provide the principals and partners a fair return on their efforts and investments.
• Excellence
• Integrity
• Responsibility
• Responsiveness
• Respect
• Character

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance‑Based Bonus Program
• Tuition and Professional Development Assistance
• Short‑term Disability Insurance
• Long‑term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time‑Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program