ATI Manager Crew Scheduling

Air Transport International, Inc.; Wilmington (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Air Transport International, Inc. seeks a Manager of Crew Scheduling responsible for ensuring crew coverage and compliance with regulations. The manager audits and trains department employees while handling scheduling operations.

This role requires strong leadership skills, knowledge of aviation, and the ability to manage multiple priorities. Job skills include scheduling, problem-solving, and customer service focus.

A Bachelor's degree or equivalent experience is required, along with strong interpersonal skills.

Qualifications

• Two years of scheduling or related operations experience.
• Successful completion of a pre-employment drug screen and background check.
• Strong customer service and team focus with the ability to defuse stressful situations.
• Familiarity with aircraft performance, aviation weather, flight planning, and airport operations.

Responsibilities

• Audit and coach department employees to ensure compliance.
• Responsible for department audits and documentation.
• Manage employee time off requests and department shift coverage.
• Assist with developing recovery options during irregular operations.

Skills

Scheduling

Leadership

Attention to detail

Problem-solving

Interpersonal skills

Customer service

Microsoft Office

Education

Bachelor's Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description

Crew Scheduling establishes crew coverage for all flight assignments in accordance with applicable FARs, specific qualifications, customer and business requests, and within the guidelines established by two collective bargaining agreements. The objective of Crew Scheduling is to provide efficient, 24/7, operational coverage, timely communication, compliance documentation to crewmembers and internal departments. The Crew Scheduling department is a critical function of the ATI operations system and operates 24 hours a day, 7 days a week.

The Manager of Crew Scheduling provides department oversight while training and mentoring department employees.

Job Functions:

• Audit and coach department employees to ensure compliance of applicable regulations, CBA, and internal procedures. Train new employees and conduct regular training for continuous improvement.
• Responsible for department audits and documentation for reporting purposes. This includes FAA audits, SMS, capacity reporting, management inquiries, and financial reporting.
• Oversee fleet compression, crewing capacity, open time, and schedule changes.
• Assist the department in developing multiple recovery options to ensure best decisions are made during irregular operations and assist with recovery implementation. The Manager of Crew Scheduling is the third line of escalation during irregular operations. Communicate all operational and crew related issues to Senior Management.
• Assist with manual revisions. Refine department policies and procedures. Develop job aids and training content for department employees.
• Manage irregularities with system software updates.
• Manage employee time off requests, department shift coverage, and annual training events.
• Assisting the Director of Crew Resources in his/her duties and to act on their behalf during times of his/her absence. Other duties as assigned.

Required Job Skills:

• Bachelor’s Degree or the equivalent in training and experience.
• Two (2) years scheduling or related operations experience.
• Successful completion of a pre-employment drug screen and background check.
• Must have a coach mentality and be committed to serving others in a leadership capacity. Must prioritize guiding the success of others.
• Must maintain expert knowledge of applicable FAR(s) and ability to apply collective bargaining agreements in an operational setting.
• Must have strong attention to detail, multitasking ability and must be capable of working independently with little direction. Must have the desire to see projects through completion.
• Ability to manage, prioritize, and make decisions with multiple competing variables and priorities.
• Must have sound judgment, financial awareness, analytical aptitude, and problem-solving skills.
• Must possess confidence and maturity to support the needs of the operations.
• Strong interpersonal, verbal and written communication skills. Ability to communicate professionally and effectively with crewmembers, internal departments, and management regarding crew assignments and compliance related issues.
• Strong customer service and team focus with the ability to defuse stressful situations.
• Familiarity with aircraft performance, aviation weather, flight planning, and airport operations.
• Advanced knowledge of Microsoft Office products (Word, Excel, and Outlook) and ability to gain Key User knowledge with aviation specific software.
• Ability to comply with all company and department policy and procedures.

Preferred Job Skills:

• Bachelor’s degree in Business, Aviation, or Operations
• Knowledge of SMS
• Experience with Lufthansa Netline Crew, Jeppesen or equivalent crew planning/tracking systems

Physical Requirements:

• Describe any physical requirements which are regularly expected to be performed in this position
• Employees are regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Light to moderate lifting is required. Comply with ATI attendance requirements

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.