Athletics Front Desk Attendant (Part-Time)

Niles Park District; Niles (IL); On-site; USD 1,653,000 - 2,066,000; Part time

Job summary

Niles Park District is seeking a Front Desk Attendant to represent the district professionally at the Golf View, Grennan Heights, and LoVerde facilities. This part-time/year-round position serves as the public face at the front desk and supports programs, admissions, and information.

Responsibilities include customer service, cash handling, and assisting with events while ensuring cleanliness and safety. Applicants should be at least 18, reliable, and able to lift up to 25 lbs.

Qualifications

• Be at least 18 years old.
• Possess high quality customer service skills.
• Basic knowledge of cash handling and mathematics.
• Must interpret Park District policy and procedures to staff and public.

Responsibilities

• Practice customer service always and be aware that the front desk is the first thing customers observe.
• Maintain order and cleanliness in all areas during the shift.
• Process open play fees and handle monies collected for facility usage.

Skills

Customer service

Cash handling

Basic math

Problem solving

Lift 25 lbs

Job description

Description

The front desk attendant is responsible for the professional representation of the Niles Park District and activities within the Golf View, Grennan Heights, and LoVerde facilities.

This is a part-time/year-round position.

Essential Functions

• Practice customer service always and be aware that the front desk is the first thing our customers observe.
• Always wear proper attire and employee identification.
• Maintain order and cleanliness in all areas of the facility during entire shift including garbage cans outside the front door. Cleanliness includes floors, tables, garbage cans, counter tops, bleachers, benches, and glass on both windows of doors and windows which look into the gym.
• Assist and direct patrons regarding programs flyers on the counter, court location and other basic information.
• Process open play fees on Rec-trac, and handle other monies taken in for facility usage.
• Assist with program preparations as assigned by Athletic Director.
• Set up nets for volleyball and soccer, set up facility for games/practices
• Assist with special events/projects.

Requirements

• Be at least 18 years old
• Possess high quality customer service skills
• Basic knowledge of cash handling and mathematics
• The desk attendant must have the ability to interpret Park District policy and operating procedures to staff and public, and to maintain satisfactory working relationships with community groups and organizations.
• The desk attendant may need to respond to problem situations quickly, with good judgment and accuracy.
• Be able to lift 25 lbs.
• The desk attendant must exhibit good problem-solving ability and good judgment in keeping with the mission of the Park District