Athletics and Aquatics Services Specialist

City of Garland; Garland (TX); On-site; USD 29,000 - 37,000; Full time

Job summary

City of Garland is seeking a qualified professional to lead and supervise aquatics and athletics programs, including swim lessons, leagues, and events. You will manage staff, ensure safety, and drive program promotion and community engagement.

The role demands strong knowledge of aquatics programming, facility operations, and customer service. Expect evenings, weekends, and holiday hours as required to support operations.

Qualifications

• Knowledge of aquatics and athletics programming, safety practices and rules.
• Experience with recreation registration/reservation systems.

Responsibilities

• Plan, coordinate, and oversee aquatics and athletics programs day-to-day, including swim lessons, leagues, clinics, and events.
• Recruit, hire, train, schedule, supervise staff, and complete payroll.
• Oversee facility operations, registrations, and field reservations as needed.
• Ensure safety standards, respond to emergencies, and enforce rules.
• Teach, coach, officiate, or assist with instruction as needed.
• Plan and execute special events, tournaments, and competitions.
• Attend monthly Special Events meeting as liaison for Aquatics/Athletics.
• Prepare promotional materials and market programs (flyers, digital, graphics).
• Respond to inquiries and resolve issues, with timely follow-up.
• Maintain records and evaluate programs with data feedback.
• Evenings, weekends, and holidays hours may be required.

Skills

Aquatics programming

Staff supervision

Marketing basics

Financial procedures

MS Office

Registration systems

Education

Bachelor's degree

Bachelor's in Recreation Administration / Kinesiology / PE / Sports Management or related

Tools

MS Office

Job description

Summary

Responsible for developing, coordinating, supervising, and evaluating aquatics and athletics programs, leagues, classes, and special events. Oversees daily program operations, ensures participant safety, supervises staff and instructors, and assists with marketing and promotional efforts for aquatics and athletics programs.

Pay Range: $21.02 - $27.08 (Depending on qualifications and experience)

Essential Duties and Responsibilities

Other duties may be assigned.

• Plan, coordinate, and oversee aquatics and athletics programs on a day-to-day basis, including swim lessons, aquatic fitness, leagues, clinics, camps, and instructional programs.
• Recruit, hire, train, schedule, supervise, complete payroll, and evaluate program staff.
• Oversee daily operational needs of aquatics and athletics facilities, including program registration, facility use agreements, and field reservations as needed.
• Ensure compliance with safety standards, rules, and procedures for aquatics and athletics activities; respond appropriately to emergencies and incidents.
• Teach, coach, officiate, or assist with instruction for aquatics and athletics programs as needed, based on community needs and staff availability.
• Plan and execute aquatics and athletics special events, tournaments, meets, and competitions.
• Attend monthly Special Events meeting as liaison for Aquatics/Athletics division.
• Prepare and distribute promotional materials to market aquatics and athletics programs, including flyers, schedules, brochures, digital content, photography, and graphics.
• Respond to customer inquiries, requests, and complaints; resolve difficult situations professionally and ensure timely follow-up.
• Maintain program records, participation data, and reports; evaluate programs and recommend improvements based on participation trends and community feedback.
• Evenings, weekends, and holiday hours are required based on program and facility needs.

Minimum Qualifications

• Bachelor's degree
• One (1) year of related experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education / Experience

• Bachelor's degree in Recreation Administration, Kinesiology, Physical Education, Sports Management, Aquatics Management, or related field
• Two (2) to three (3) years of experience in aquatics and/or athletics programming, including staff supervision

Knowledge, Skills & Abilities

• Working knowledge of aquatics and athletics programming, rules, and safety practices
• Knowledge of pool operations, aquatic safety standards, and/or athletic league administration
• Knowledge of basic marketing methods and promotional strategies
• Knowledge of basic financial and cash-handling procedures
• Proficiency with computer software, including MS Office and recreation registration/reservation systems
• Ability to plan, organize, and evaluate recreation programs
• Ability to supervise, motivate, and train staff
• Ability to enforce facility rules and safety regulations consistently and fairly
• Ability to assess community needs and develop appropriate aquatics and athletics programming

Licenses and Certifications

• Valid Class C Texas Driver's License
• Jeff Eliis, Swim Instructor or equivalent
• CPR, AED, and First Aid Certification within six (6) months of hire
• City of Garland Defensive Driving Certification within six (6) months of hire
• Completion of FEMA 100, 200, and 700

Preferred/Role-Specific Certifications (may be required based on assignment):

• Lifeguard Certification
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO)
• Coaching or officiating certifications relevant to assigned sports