Athletic Trainer/DME Field Service Representative (Lexington, KY)

Enovis; Louisville (KY); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative medical technology company is seeking a dedicated Field Service Representative to enhance patient care in orthopedics. This role requires a passion for patient outcomes and involves educating patients about orthopedic products, managing inventory, and liaising with healthcare providers. You will work in diverse environments, including clinics and homes, contributing to better patient outcomes. If you are driven by a commitment to excellence and patient care, this opportunity offers a dynamic and rewarding career path.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Income Protection

Qualifications

• 4+ years of experience in a healthcare setting with orthopedic patients.
• Knowledge of insurance reimbursement and DME billing preferred.

Responsibilities

• Educate patients on the use of orthopedic products.
• Manage inventory and verify patient benefits.

Skills

Patient Care

Orthopedic Knowledge

Inventory Management

EMR Proficiency

Insurance Reimbursement Knowledge

Education

Athletic Training Licensure

BOC Certification

ABC Certified Fitter-orthotics

Tools

DME Billing Software

Inventory Management Programs

Job description

Athletic Trainer/DME Field Service Representative (Lexington, KY)

Join to apply for the Athletic Trainer/DME Field Service Representative (Lexington, KY) role at Enovis

Job Description

At Enovis, we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence — with the goal of transforming medical technology as we know it.

As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Job Title

Field Service Representative

Reports To

Field Service Team Lead

Location

Lexington, KY

Business Unit

Field Services - Bracing & Supports

Role Summary

Are you passionate about patient care and helping people live active lives? We are seeking a dedicated individual with a background in Durable Medical Equipment and patient care in an orthopedic setting to join us as a Field Service Representative in Lexington, KY. This role offers the opportunity to work in a fast-paced, patient-focused environment alongside talented professionals dedicated to innovation in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare, and Exos.

Key Responsibilities

• Application, education, and proper use/care of orthopedic soft goods, functional bracing, bone growth stimulators, and other Enovis products prescribed by healthcare providers.
• Providing routine customer service to patients, physicians, and clinical staff.
• Managing inventory and participating in audits.
• Verifying patient benefits using automation tools, including pre-authorization and collection of patient responsibilities.
• Acting as a liaison between customers, Enovis, and the Sales Team.
• Adhering to all compliance, ethics, and regulatory policies, including HIPAA.

Minimum Basic Qualifications

• Strong passion for patient care and a desire to achieve excellent patient outcomes.
• At least 4 years of experience in a healthcare setting, working directly with orthopedic patients or as an independent contractor.
• Demonstrated patient care experience.
• Experience working with multiple physicians in a high-volume clinic.
• Experience with inventory management programs and EMRs.
• Proficiency in applying soft goods and functional bracing.
• Knowledge of insurance reimbursement and DME billing is preferred.

Desired Qualifications

• Active professional credentials such as Athletic Training licensure, BOC, ABC Certified Fitter-orthotics, or related certifications.

Work Environment & Physical Demands

• Providing patient care in various settings including offices, hospitals, and homes.
• Potential exposure to airborne and bloodborne pathogens.
• Frequently lifting or moving up to 20 pounds.
• Travel up to 20%, using personal transportation; overnight travel not required.

Note: Enovis does not sponsor employment visas; applicants must have full work authorization in the U.S.

Our Purpose and Benefits

We are committed to creating better outcomes together. Our benefits include medical, dental, vision insurance, 401(k), paid time off, income protection, and more.

About Enovis

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology company dedicated to improving patient outcomes through clinically differentiated solutions. Learn more at www.enovis.com.

Equal Opportunity Statement

Enovis is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, veteran status, disability, or other protected categories.