Athlete Order & Vendor Performance Coordinator

DICK'S Sporting Goods, Inc.; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

DICK'S Sporting Goods, Inc. seeks an Athlete Order Coordinator - VDC to manage daily order flow for an assigned vendor portfolio. You will handle late order follow-ups, root-cause analysis of SLA failures, and corrective actions with vendors.

You will analyze vendor performance data via dashboards, scorecards, and BI tools, maintaining accurate orders and coordinating with IT to resolve EDI issues.

Qualifications

• Bachelor's degree required.
• 1-3 years experience preferred.
• Excellent written & verbal communication skills.
• Business acumen and customer-service orientation.
• Strong interpersonal & client consultation skills.
• Self-motivated with results orientation.
• Problem solving & troubleshooting capabilities.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Oversee day-to-day order management for assigned vendor portfolio.
• Monitor vendor performance against SLAs for on-time shipment and fill rate.
• Investigate SLA failures and initiate corrective action plans with vendors.
• Analyze performance data using dashboards, vendor scorecards, and BI tools.

Skills

Communication skills

Customer service

Problem solving

Team player

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

DICK'S Sporting Goods, Inc. seeks an Athlete Order Coordinator - VDC to manage daily order flow for an assigned vendor portfolio. You will handle late order follow-ups, root-cause analysis of SLA failures, and corrective actions with vendors.

You will analyze vendor performance data via dashboards, scorecards, and BI tools, maintaining accurate orders and coordinating with IT to resolve EDI issues.