Athlete-First Sport & Outdoor Specialist

DICK'S Sporting Goods, Inc.; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods in Raleigh, NC is seeking a Specialist – Sport & Outdoor to help athletes discover the right gear and deliver an engaging, athlete-first shopping experience.

You’ll drive sales, support service execution, and bring energy and passion to every interaction, joining a team that values coachability, accountability, collaboration, and trust.

This role requires a High School Diploma or equivalent and 1–3 years of retail or customer-facing experience.

Qualifications

• High School Diploma or Equivalent required.
• 1–3 years of experience, preferably in retail/customer-facing roles.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Engage athletes to understand shopping needs and provide product information.
• Drive sales through recommendations and athlete-specific service.
• Onboard and train new team members; share best practices.
• Act as go-to expert for designated store categories.
• Maintain athlete-first environment and product readiness.
• Follow merchandising standards and safety procedures.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Raleigh, NC is seeking a Specialist – Sport & Outdoor to help athletes discover the right gear and deliver an engaging, athlete-first shopping experience.

You’ll drive sales, support service execution, and bring energy and passion to every interaction, joining a team that values coachability, accountability, collaboration, and trust.

This role requires a High School Diploma or equivalent and 1–3 years of retail or customer-facing experience.