Athlete Experience Specialist

Dick's Sporting Goods; Arcola (VA); On-site; USD 17,000 - 27,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Sales Teammate to deliver exceptional athlete experiences by helping customers find the right products and offering personalized service. You will maintain strong merchandising and presentation standards while building meaningful connections with athletes of all abilities.

You will leverage product knowledge to educate customers on features and benefits, drive sales, promote loyalty programs, protection plans, and credit options, and work with teammates to meet

Qualifications

• High School Diploma or Equivalent.
• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Sales Teammate to deliver exceptional athlete experiences by helping customers find the right products and offering personalized service. You will maintain strong merchandising and presentation standards while building meaningful connections with athletes of all abilities.

You will leverage product knowledge to educate customers on features and benefits, drive sales, promote loyalty programs, protection plans, and credit options, and work with teammates to meet