ATE – Glass Technician

ATE - Automotive Technology Experts; Windham (NH); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

ATE – Auto Glass Technician is a full-time role that handles day-to-day service operations and builds strong rapport with customers to ensure open communication.

The position covers repair, replacement, and installation of all vehicle glass, including ADAS calibrations, with a high sense of urgency in a fast-paced shop.

Responsibilities include inspecting windshields, measuring glass, coordinating with insurance, and safely lifting up to 50 lbs in a busy automotive environment.

Qualifications

• 3+ years of automotive glass experience.
• Omega Glass system experience preferred.
• Strong technological skills, including Outlook, Teams, Word, etc.
• Exceptional communication skills, both verbal and written.
• Continuous learner seeking to develop new skills and advance.
• Must be able to remain productive with a great sense of urgency.
• Must be able to stand for long periods in automotive shop environments.
• Energetic, high sense of urgency, motivated to produce, passion for the industry, and positive representation of the ATE brand.
• Read and understand factory and non-factory service information.
• Program vehicles with factory or non-factory software.
• Diagnose, correct, and verify all customer vehicle concerns.
• Explain and properly communicate diagnosis both verbally and written formats.
• A safe driving record and a valid Driver’s License required.
• Ability to lift and carry up to 50 lbs.

Responsibilities

• Inspect windshields and other auto glass to provide repair estimates.
• Perform repairs on auto glass, including cutting away damaged areas and applying adhesives.
• Communicate with insurance to obtain authorization and file claims.
• Measure glass pieces to ensure correct size and shape.
• Install windshields and glass panels using proper tools.
• Apply glue to interior windshield and position it.
• Clean interior windshield surface to remove residue.
• Carry out related duties as assigned.

Skills

Communication skills

Time management

Reading service information

Vehicle software programming

Diagnostic reasoning

Verbal and written communication

Technical proficiency (Outlook/Teams/5

Tools

Omega Glass system

Job description

At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.

Position Summary

The ATE – Auto Glass Technician is a full-time position that owns day-to-day service operations and must build a good rapport with customers to establish open lines of communication.

The position is responsible for repair, replacement, and installation of all vehicle glass. Position includes critical thinking/troubleshooting, ADAS calibrations for all makes/models, and a high sense of urgency to correlate with a high pace work environment.

Responsibilities

• Inspecting the condition of windshields and other auto glass to provide estimates of repair
• Performing repairs on auto glass, including cutting away damaged areas and applying adhesives to hold new pieces in place
• Communicating with insurance companies to obtain authorization for repairs and filing claims on their behalf
• Measuring glass pieces to ensure they are cut to the right size and shape
• Installing new windshields and other glass panels in vehicles, using tools such as a orange bat or extractor.
• Applying a layer of glue to the interior surface of the windshield, and positioning it in the vehicle frame
• Cleaning the interior surface of the windshield with a special solution to remove residue from the manufacturing process
• Perform other related duties as assigned

Qualifications

• 3 + years of automotive glass experience
• Omega Glass system experience preferred
• Strong technological skills, including but not limited to: Outlook, Teams, Word, etc.
• Exceptional communication skills, both verbal and written
• Continuous learner seeking to develop new skills and expand knowledge for maximum career progression
• Must be able to remain productive, with a great sense of urgency
• Must be able to stand for long periods of time in automotive shop environments
• Energetic, high sense of urgency, motivated to produce, passion for the industry, and positive representation of the ATE brand
• Ability to:
• Read and understand factory and non-factory service information
• Program vehicles with factory or non-factory software
• Diagnose, correct, and verify all customer vehicle concerns
• Explain and properly communicate diagnosis both verbally and written formats
• A safe driving record and a valid Driver’s License required
• Ability to lift and carry up to 50 lbs.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus ("Cash From Crash")
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Posted Min Pay Rate

USD $20.00/Hr.

Posted Max Pay Rate

USD $35.00/Hr.