At-Risk Mentor

ChanceLight, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401k

Paid time off

Flexible scheduling

Life Insurance

Job summary

ChanceLight, Inc. seeks an At-Risk Mentor to support an Alternative Education program in Chicago, IL. You will manage a student portfolio, provide strategic case management, and partner with families and educators to foster growth.

The role emphasizes relationship-building, data-driven interventions, and coordination with clinical and classroom teams to ensure successful student outcomes.

Qualifications

• High school diploma or equivalent with basic skills tested.
• Associate's degree or higher in a related field preferred.
• Valid IL driver's license or ability to obtain one.
• Crisis management training certification or ability to obtain.
• Experience guiding and supporting children in alternative/behavioral health settings.

Responsibilities

• Manage a focused portfolio of students identified by attendance, academics, and behavior.
• Provide strategic case management and individualized student support.
• Collaborate with families, teachers, and support teams to drive student success.
• Lead re-entry planning for students returning from suspension or extended leave.
• Use data tools to monitor progress and adjust interventions as needed.

Skills

Relationship building

Case management

Mentoring/coaching

Communication skills

Multitasking

Problem solving

Attention to detail

Education

High school diploma

Associates or higher in related field

Tools

Microsoft Office Suite

Database entry

Student information systems

Job description

Chicago West | Ombudsman Educational Service
3210 W Roosevelt Rd
Chicago, IL 60624, USA

Description

Ombudsman Educational Services, a growing, dynamic organization with a social mission to offer hope, is seeking an At-Risk Mentor to join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!

As an At-Risk Mentor, you will manage a focused portfolio of students identified through attendance, academic performance, and behavioral indicators. In this highly relational and impact-driven role, you will provide strategic case management and individualized support, building strong, growth-oriented relationships while partnering with families, educators, and support teams to drive measurable student success.

Leveraging targeted strategies such as home visits, collaboration with teachers and clinical professionals, and coordination of afterschool and community-based supports to develop a comprehensive understanding of each student’s academic, social, and home environment.

Building high-trust, accountability-centered relationships with students and key stakeholders while maintaining a self-directed, outcomes-focused approach to student growth.

Reviewing and analyzing student-level academic, attendance, and behavioral data to assess intervention effectiveness, identify trends, and communicate measurable progress.

Connecting students to appropriate supports and interventions while consistently following up and strengthening partnerships with families, educators, and internal teams.

Identifying and re-engaging students experiencing attendance challenges through proactive outreach, home visits, relationship-building efforts, and structured intervention planning to remove barriers to school participation.

Leading case management and re-entry planning for students returning from suspension, home stay, or extended leave, ensuring a structured, supportive, and successful transition back to campus.

Collaborating as an integral member of the Clinical Care Team to align strategies, share insights, and drive coordinated, student-centered action plans.

Facilitating cross-functional meetings with security and advocate associates to review student circumstances, align interventions, and ensure consistent, practical implementation.

Utilizing student information systems and data tools to monitor performance, track progress toward goals, and recommend timely, evidence-based interventions.

Supporting additional initiatives and responsibilities as assigned to meet evolving student, campus, and program needs.

Qualifications Required

• High school diploma or equivalent w/ passage of basic skills test.
• Associate's degree or higher in a closely related field of study preferred.
• Hold currently or have the ability to obtain a valid IL state driver's license.
• Ability to obtain and maintain certification in company approved crisis management training.
• Prior experience providing instruction, guidance and/or support to children; preferably in an alternative, special education and/or behavioral health program setting.
• Well-versed in alternative educational services for at-risk youth and working with students with diverse needs at various levels.
• Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
• Highly skilled in building relationships with students, parents, teachers and/or community partners.
• Proven ability to effectively prioritize tasks and meet deadlines while maintaining organization and attention to detail.
• Highly skilled in providing mentoring, coaching, administrative support and/or technical support functions.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving and decision-making ability.
• Knowledgeable in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.
• Availability to work evening hours as needed.

Learn more about our history, our mission, and the program services we provide by visiting the link below:

• https://bit.ly/m/WorkWithPurpose

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Y our path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is Chance to transform lives through education!

Perks and Benefits Include

Comprehensive Medical, Dental and Vision Plans

FREE Telehealth and Virtual Counseling Sessions

FREE Health Advocacy Services and 24/7 Nurse Line

Company Paid Life & Disability Insurance

Company Paid Employee Assistance Program

Flexible Spending and Health Savings Accounts

Personal Protection Insurance Plans

Legal Services Insurance

Pet Health Insurance

Accrual-based Paid Time Off

School Hours and Paid Holiday Schedule

Extensive Personal and Life Event Paid Leave Policy

401k Retirement Saving Plan

Perks at Work Employee Discount Program

Opportunities for Growth & Development

And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your Chance !

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better in Diploma or Equivalent.

Preferred

Associates or better in Related Field of Study.

Licenses & Certifications

Required

Ability to Obtain

Crisis Prevention Inst

Gen - Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.