At Home Call Center Agents needed for the Entire State of Texas

Windy City Call Center LLC; Austin (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is looking for both full-time and part-time Virtual Call Center Representatives to engage with homeowners about their home improvement needs. This remote position offers a competitive hourly wage, paid time off, and the flexibility to create your schedule within set hours. Ideal candidates will have strong communication skills, background in multitasking, and the ability to follow a consistent schedule, enabling them to thrive in a dynamic environment.

Benefits

Competitive hourly wage with increases after 30 days

Paid Time Off (PTO)

Paid online/virtual training

Qualifications

• Strong listening skills and professional telephone manner.
• Ability to multitask while talking on the phone and using a computer.
• Must commit to a fixed schedule.

Responsibilities

• Follow up with prospective homeowners regarding home improvement needs.

Skills

Listening skills

Professional telephone manner

Tactful communication

Multitasking

Above-average computer skills

Team player

Commitment to schedule

Tools

MS Office or OpenOffice

Browsers (Google Chrome, Firefox, Safari)

Job description

We are currently looking for both full-time and part-time Virtual Call Center Representatives for our call center. Placement of hired candidates will be determined based on overall qualifications, fit for the job, business requirements, and staffing needs. We aim to place our reps in the best position for success. This position requires availability to work evenings until 10:00 PM Central Time and to follow a fixed schedule. Agents can create their own schedule within company hours based on their availability.

What does the position entail?

Representatives will follow up with prospective homeowners regarding their home improvement needs.

Qualifications:

• Strong listening skills, professional telephone manner, and tactful communication in a fast-paced environment
• Motivated to meet and exceed performance and quality goals
• Receptive to constructive feedback and committed to continuous improvement
• Ability to multitask: talking on the phone while using a computer for extended periods
• Above-average computer skills; minimum typing speed of 35 WPM
• Team player who collaborates well and enjoys helping others succeed
• Ability to commit to a set schedule

Benefits:

• Competitive hourly wage with increases after 30 days, based on experience
• Paid Time Off (PTO) after 90 days, regardless of full-time or part-time status
• Paid online/virtual training
• Compensation: $15.00 - $17.00 per hour

Additional Requirements:

• Residency in Texas
• Ability to commit to a fixed schedule

Home Office & Technical Requirements:

• High-speed wired internet connection (Wi-Fi not accepted)
• Computer with Windows 10 or higher, at least 8 GB RAM, 2GHz processor
• Installation of MS Office or OpenOffice, and browsers like Google Chrome, Firefox, or Safari
• Webcam for training and meetings
• Headset provided

This is an exciting opportunity to work remotely for a Fortune 5000 advertising company with flexible hours. We value from-home work arrangements, inspired by companies like Apple and JetBlue. Our company, Birddog Media, has been operating for over 6 years, with a team of over 150 employees, and is BBB-rated A. We foster a family environment and pride ourselves on our work.

If interested, apply now by filling out the application from your home computer. By applying, you consent to follow-up via call, text, or email, including automated messages, about this and future job opportunities.