Asylee Outreach Project Intern

HIAS; Silver Spring (MD); On-site; USD 9,500 - 11,000; Part time

Benefits offered by this job

Mentorship from experienced staff

Trauma-informed practice training

Exposure to federally funded ORR/MORA

Job summary

HIAS is seeking a Part-Time Asylee Outreach Project (AOP) Intern in Maryland to support outreach, intake, and referrals for asylees, SIV holders, and ORR-eligible populations. You will help raise awareness, update materials, and ensure timely, trauma-informed services under supervision.

The internship runs January through August 2027 with a monthly stipend of $900. Ideal candidates have strong communication, time management, and confidentiality commitment, with Spanish fluency preferred.

Qualifications

• High school diploma or equivalent; open to current college/grad students or graduates.
• Commitment to confidentiality and client dignity.
• Spanish fluency strongly preferred; other languages a plus.
• Familiarity with Microsoft Office Suite and SharePoint.

Responsibilities

• Identify and contact community organizations and partners; log referrals.
• Support presentations and events by preparing materials and tracking attendance.
• Update program flyers, guides, and website content.
• Conduct initial intake interviews for AOP-eligible clients including asylees and trafficking survivors.
• Complete detailed assessments of needs and barriers.
• Ensure required documentation is collected, verified, and securely stored.
• Maintain client intake forms and case notes.
• Provide interpretation services and translated enrollment documents as needed.
• Coordinate referrals and enrollments; provide timely updates to clients.
• Monitor enrollment status and document updates with resettlement agencies.
• Track health screenings and English class enrollments.
• Complete case closures when clients enroll or opt out.
• Maintain confidential client records and update databases.

Skills

Attention to detail

Excellent communication

Time management

Independent worker

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

SharePoint

Job description

POSITION SUMMARY:

The Part-Time Asylee Outreach Project (AOP) Intern will support AOP’s outreach and client intake work for newly granted asylees and other ORR-eligible populations, including survivors of trafficking. Working under the close supervision of AOP Program Manager, the intern will help raise awareness of available services, keep outreach materials and partner information up to date, and support intake and referrals so that clients receive timely, culturally responsive, and trauma-informed services that promote their self-sufficiency and integration into the community. We are seeking candidates with strong attention to detail, excellent communication skills, effective time management, and the ability to work independently.

This part-time internship will run from January through August 2027 with a monthly stipend of $900/month.

ESSENTIAL FUNCTIONS:

Outreach and Community Engagement

• Help identify and contact community-based organizations, faith groups, legal and social service providers, and other partners, and keep a log of partner contacts and referral pathways.
• Support presentations, Asylee Benefits Orientations, and community events by preparing materials, sharing the invites, and tracking attendance.
• Help update and distribute program flyers, benefits guides, and website content.

Client Intake and Assessment

• Conduct initial intake interviews with AOP-eligible clients, including asylees, survivors of trafficking, Special Immigrant Visa (SIV) holders, parolees, and Cuban/Haitian entrants.
• Complete detailed assessments of needs and barriers.
• Ensure all required documentation, including proof of immigration status, residency verification and Consent for Release of Information form, is collected, verified and securely stored in the client’s digital file.
• Complete and maintain accurate client intake forms and detailed case notes.
• Ensure interpretation services are provided to clients and translated enrollment documents are shared with clients where needed.

Service Provision, Case Follow Up and Case Closure

• Remain a point of contact after conducting assessments, coordinate referrals and service enrollment, and provide timely updates to clients.
• Track clients’ program enrollment status at resettlement agencies; inform clients and document updates.
• Monitor and document clients’ Initial Health Screening (IHS) appointments at community clinics and enrollment in English classes
• Complete case closures when clients have been successfully enrolled in services or choose not to participate in the AOP.

Data Management

• Maintain accurate and up-to-date client records including eligibility documentation, residency verification, consent and release of information as well as proof of service provision and referrals, ensuring confidentiality and compliance with data protection policies.
• Keep track of client appointments and regularly update relevant spreadsheets and databases.
• Support additional programmatic tasks as needed.

WHAT YOU WILL GAIN:

• Hands-on experience in outreach, intake, and referral work with refugee and asylee populations.
• Training in confidentiality, data protection, and trauma-informed practice, with regular supervision and debriefing.
• Exposure to community partnerships and to the requirements of a federally funded (ORR/MORA) program.
• Mentorship from experienced staff and transferable skills for careers in social services, public health, law, or policy.

QUALIFICATIONS & REQUIREMENTS:

• High school diploma or equivalent required; open to all current college/grad school students or interested graduates.
• Commitment to confidentiality and to treating clients with dignity and respect.
• Preferred: Previous experience in direct services, case management or a related field, particularly with immigrant or refugee populations.
• Familiarity with Microsoft Office Suite and SharePoint.
• Empathetic, and motivated, with strong problem-solving skills and the ability to take initiative on projects with support from staff.
• Ability to manage multiple priorities and meet deadlines.
• Spanish fluency strongly preferred; proficiency in additional languages is a plus