Asst, Vet Clinic III, VPC

Tractor Supply Company; Murfreesboro (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Tractor Supply Company seeks a veterinary clinic assistant to support mobile clinics across communities. You will assist with wellness procedures, patient handling, vaccines, microchips, and routine veterinary tasks while ensuring safety and customer satisfaction.

The role requires 3–5 years in a pet-related field, strong customer service skills, and a high school diploma. You may drive a company vehicle and work varied hours, including weekends, in field settings.

Qualifications

• Experience in a pet-related field and animal handling.
• Customer service sales experience is a plus.
• Must be 18 years or older with valid driver's license.

Responsibilities

• Collect payment and assist with clinic processes.
• Handle vaccines, microchips, nail trims and other wellness tasks.
• Maintain clean, sanitary work environment; drive mobile clinic vans as needed.
• Provide education and recommendations to pet parents about services and products.

Skills

Pet care experience

Customer service

Time management

Education

High School Diploma or equivalent

Tools

iPad

Bluetooth devices

Job description

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Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

Essential Duties and Responsibilities (Min 5%)

Collect payment, dispense and label medication, and review discharge paperwork with pet parents
Expert in safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping
Contribute to the development of veterinary clinic assistants, monitor processes, procedures, and pet parent interactions
Collect and prepare blood and fecal samples for laboratory testing
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
Drive van to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
Make expert recommendations for services and products to every pet, every time based on pet's lifestyle and an understanding of canine and feline diseases
Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
Direct the clinic flow by utilizing effective communication, organization, and time management skills
Achieve all three clinic job competencies (Expert Handler, Phlebotomist, Injection Specialist)
Provide customer service to pet parents by answering questions and assisting them through the clinic process
Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
Scan pets for microchips
Prepare canine and feline vaccines
Establish and maintain effective relationships with pet parents and partners
Other duties as assigned

Required Qualifications

Experience: 3-5 years of experience in a pet related field. Previous animal handling experience, including restraint and animal behavior. Must be 18 years of age or older with a valid driver's license and VIP Petcare Pass MVR Check with reliable transportation to and from work. Previous customer service sales experience.

Education: High School Diploma or equivalent required

Preferred knowledge, skills or abilities

Present professional appearance and positive conduct
Punctuality and dependability highly valued
Proficient in computer software (iPad, Bluetooth devices and more)
Strong organizational, problem-solving, and analytical skills
Ability to work within a team to meet team goals and objectives
Comfort level in approaching host location's customers to educate about our clinics
Ability to adapt to changing priorities

Working Conditions

• Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (Mobile Vet Service - Community Clinics)
• Some outdoor clinic work and activities may be necessary
• Must be able to work for prolonged periods of time in the field, including 12-14-hour days
• Must be able to work weekends, varied weekdays and times, occasional overnights

Physical Requirements

• Standing (not walking)
• Walking
• Driving a vehicle
• Lifting up to 10 pounds
• Lifting up to 20 pounds
• Lifting up to 50 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

• Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
• Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period.
• The lookback period starts the first of the month following the date of hire.
• If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

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We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. Forfull-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.