Asst Restaurant Manager - W. Memphis, AR

Church's Chicken PR; West Memphis (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading quick-service restaurant as an Assistant Restaurant Manager in West Memphis, AR. In this role, you will oversee daily operations, ensure staff training, and maintain high-quality service standards. If you are passionate about food and customer satisfaction, this is the perfect opportunity to grow your career.

Qualifications

• Must be at least 18 years old.
• Minimum 1 year of supervisory experience in the restaurant industry.
• ServSafe food safety training is highly recommended.

Responsibilities

• Assists RGM in ensuring all employees are trained.
• Maintains appropriate staffing and prepares weekly schedules.
• Analyzes profit and loss statements and meets sales plans.

Skills

Interpersonal skills

Communication skills

Customer satisfaction focus

Supervisory skills

Conflict resolution skills

Education

High school diploma or G.E.D.

Job description

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Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, achieving or exceeding all established financial sales and profitability plans, and managing banking and administrative responsibilities.

Key Duties/Responsibilities

• Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
• Maintains appropriate staffing and prepares weekly schedules.
• Helps staff during high volume periods as needed.
• Administers all paperwork in a timely manner.
• Analyzes profit and loss statements and meets sales plans.
• Maintains accurate inventory records.
• Enforces all company policies and procedures.
• Ensures compliance with all operational standards and legal requirements.
• Maintains a clean and safe facility at all times.
• Delivers high-quality products consistently.
• Performs other duties as assigned.

Position Requirements

• Must be at least 18 years old.
• High school diploma or G.E.D. required.
• Minimum 1 year of supervisory experience in the restaurant industry.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills

• Valid driver's license and proof of insurance.
• Ability to work at least 40 hours per week, including weekends.
• Knowledge of restaurant policies, practices, and HR procedures.
• Excellent interpersonal and communication skills.
• Understanding of profit and loss statements.
• Ability to develop and coach employees.
• Focus on customer satisfaction.
• Experience in recruiting and interviewing.
• Supervisory and conflict resolution skills.
• Ability to foster a positive work environment.

Core Competencies

Build a Strong Guest Culture

• Exceed guest expectations and promote exceptional service.
• Handle guest complaints effectively.
• Create a welcoming environment.

Build High-Performing Teams

• Foster respect and teamwork.
• Hire, train, and develop staff.
• Provide timely feedback.

Maintain Quality and Safety

• Ensure food quality and safety standards.
• Meet health and sanitation regulations.
• Follow safety procedures.

Drive Results

• Set and communicate goals.
• Monitor performance and provide feedback.
• Use tools to audit service and safety practices.

If you're hungry for a career that's fun, fast-paced, and full of opportunities, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference. For over 60 years, our restaurant has been a place where hardworking people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.