Asst Restaurant Manager - Spartanburg, SC

Church's Chicken PR; Spartanburg (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading quick-service restaurant as an Assistant Restaurant Manager in Spartanburg, SC. You'll oversee daily operations, assist in training staff, and ensure compliance with company standards while delivering excellent customer service. This role offers a dynamic work environment with opportunities for growth and development.

Qualifications

• Must be at least 18 years of age.
• 1 year of supervisory experience in the restaurant industry.
• Valid driver's license and proof of insurance.

Responsibilities

• Assist in training employees and maintaining staffing levels.
• Help analyze profit and loss statements.
• Ensure compliance with company policies and local laws.

Skills

Interpersonal skills

Customer satisfaction

Conflict resolution

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

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Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, helping to achieve or exceed all established financial sales and profitability plans, and handling all banking and administrative responsibilities.

Key Duties/Responsibilities

• Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
• Assists RGM in maintaining appropriate staffing and prepares weekly schedules.
• Helps staff during high volume periods as needed.
• Assists in administering all paperwork in a timely manner.
• Assists in analyzing profit and loss statements and in meeting established sales plans for the unit.
• Maintains and records accurate inventory.
• Understands, enforces, and adheres to all company policies and procedures.
• Assists in maintaining all company operations standards and compliance.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean facility at all times.
• Delivers consistent, high-quality products daily, every shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is required.
• Must have 1 year of supervisory experience working in the restaurant industry.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills

• Must have a valid driver's license and proof of valid insurance.
• Must be able to work a minimum of 40 hours per week, including weekends.
• Knowledge of all restaurant policies, practices, and operational and human resources procedures.
• Excellent interpersonal skills and the ability to interact professionally at all levels.
• Knowledge of profit and loss statements.
• Ability to implement policies and procedures.
• Skilled in developing employees through coaching, counseling, and building strong work habits.
• Continuous effort to improve customer satisfaction.
• Knowledge of recruiting and interviewing potential team members.
• Ability to supervise others and manage conflict resolution.
• Create and maintain a positive work environment.

Core Competencies

Build a Strong Guest Culture

• Make a special effort to exceed guest expectations.
• Prioritize guest satisfaction and act as a role model for team members.
• Lead by example and promote a sense of urgency to satisfy guests.
• Investigate and resolve guest complaints about food quality or service.
• Establish a friendly, welcoming restaurant environment.

Build High-Performing Teams

• Foster respect, provide coaching and feedback, recognize achievements, and communicate effectively.
• Hire, train, and develop team members; plan staffing levels.
• Implement effective onboarding and orientation practices.
• Understand team dynamics and facilitate teamwork.
• Provide specific, timely, and actionable feedback.

Maintain Quality and Safety Focus

• Ensure food products meet Church's standards.
• Apply principles of food preparation and production according to specifications.
• Meet all health, safety, and sanitation standards.
• Follow cash and security procedures to ensure safety.
• Maintain safe and obstruction-free work areas.

Drive Results

• Set clear, achievable goals and communicate roles.
• Use company tools to audit guest service and food safety practices.
• Encourage staff to meet or exceed goals and provide performance feedback.
• Utilize techniques to support staff in achieving results.

If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hard-working people can get ahead and do amazing things by serving others.

Church's Chicken is an equal opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or other legally protected factors.