Asst Restaurant Manager - Midfield, AL

Church's Chicken PR; Birmingham (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading company as an Assistant Restaurant Manager in Birmingham, AL, where you'll oversee daily operations and ensure high-quality service. This role involves training staff, managing inventory, and maintaining compliance with health and safety standards. If you're ready for a dynamic career in the restaurant industry, apply today!

Qualifications

• Must be at least 18 years of age.
• 1 year of supervisory experience in the restaurant industry.
• ServSafe food safety training is highly recommended.

Responsibilities

• Assists in training employees and maintaining staffing levels.
• Analyzes profit and loss statements to meet sales goals.
• Ensures compliance with company policies and local laws.

Skills

Interpersonal skills

Customer satisfaction

Conflict resolution

Team dynamics

Education

High school diploma or G.E.D.

Job description

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Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, helping to achieve or exceed all established financial sales and profitability plans, as well as handling banking and administrative responsibilities.

Key Duties/Responsibilities

• Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
• Assists RGM in maintaining appropriate staffing and prepares weekly schedules.
• Helps staff during high volume periods as needed.
• Assists in administering all paperwork in a timely manner.
• Assists in analyzing profit and loss statements and in meeting established sales goals for the unit.
• Maintains and records accurate inventory.
• Understands, enforces, and adheres to all company policies and procedures.
• Assists in maintaining all company operations standards and compliance.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean facility at all times.
• Delivers consistent, high-quality products daily, every shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is required.
• Must have 1 year of supervisory experience working in the restaurant industry.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills

• Must have a valid driver's license and proof of valid insurance.
• Must be able to work a minimum of 40 hours per week and be available for flexible shifts including weekends.
• Knowledge of all restaurant policies, practices, and operational and human resources procedures.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels.
• Knowledge of profit and loss statements.
• Ability to implement policies and procedures.
• Skilled in developing employees through coaching, counseling, and building strong work habits.
• Continuously working to improve customer satisfaction.
• Knowledge of recruiting and interviewing potential team members.
• Ability to supervise others and manage conflict resolution.
• Create and maintain a positive work environment.

Core Competencies

Build a Strong Guest Culture

• Makes a special effort to exceed guest expectations.
• Holds guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
• Leads by example and promotes an environment where there is a sense of urgency to satisfy guests.
• Ability to investigate and resolve guests' complaints about food quality or service.
• Establishes a friendly, welcoming restaurant environment.

Build High-Performing Teams

• Promotes a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns, and communicating effectively.
• Hire, train, and develop the right people and plan staffing levels.
• Displays exemplary onboarding and orientation practices.
• Understands team dynamics and how to facilitate good teamwork.
• Provides specific, timely, and actionable feedback.

Maintains Quality And Safety Focus

• Ensures all food products are prepared with Church's high-quality standards.
• Demonstrates food and beverage operations in accordance with Church's specifications.
• Ensures all health, safety, and sanitation requirements are met.
• Follows all cash and security procedures to maximize safety.
• Maintains safe and obstruction-free dining and work areas.

Drives Results

• Establishes clear, achievable goals and communicates roles effectively.
• Gets results personally and through teams by setting performance expectations and holding team members accountable.
• Uses company tools to audit guest service and food safety practices.
• Supports staff in meeting or exceeding goals with appropriate techniques.
• Provides clear and timely performance feedback.

If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're not your typical quick-service restaurant. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hard-working people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.