Asst Restaurant Manager - Marrero, LA

Church's Chicken PR; Marrero (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager who will play a crucial role in ensuring the smooth daily operations of a busy restaurant. This position involves training and supervising staff, maintaining high standards of customer service, and adhering to company policies. The ideal candidate will have a passion for the restaurant industry and a commitment to creating a positive work environment. Join a team that values hard work and dedication, where your contributions can lead to real growth and success in a vibrant, fast-paced setting.

Qualifications

• Must be at least 18 years of age with a high school diploma or G.E.D.
• 1 year of supervisory experience in the restaurant industry is required.

Responsibilities

• Assist the Restaurant General Manager in daily operations and staff training.
• Maintain inventory and ensure compliance with company standards.

Skills

Supervisory Experience

Interpersonal Skills

Conflict Resolution

Customer Satisfaction

Team Development

Education

High School Diploma or G.E.D.

Tools

Profit and Loss Statements

Job description

Asst Restaurant Manager - Marrero, LA

Asst Restaurant Manager - Marrero, LA

Location: 7020 Westbank Exp. Marrero, Louisiana

Time Type: Full time

Posted On: 30+ Days Ago

Job Requisition ID: R0057482

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary:

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, assisting in achieving or exceeding all established financial sales and profitability plans, and handling all banking and administrative responsibilities.

Key Duties/Responsibilities:

• Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
• Assists RGM in maintaining appropriate staffing and prepares weekly schedules.
• Helps staff during high volume periods as needed.
• Assists in administering all paperwork in a timely manner.
• Assists in analyzing profit and loss statements and in meeting established sales plans for the unit.
• Maintains and records accurate inventory.
• Understands, enforces, and adheres to all company policies and procedures.
• Assists in maintaining all company operations standards and compliance.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean facility at all times.
• Delivers consistent, high-quality products daily, every shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is required.
• Must have 1 year of supervisory experience working in the restaurant industry.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Must have a valid driver’s license and proof of valid insurance.
• Must be able to work a minimum of 40 hours per week and be available to work a flexible shift including weekends.
• Knowledge of all restaurant policies, practices, and operational and human resources procedures.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Knowledge of profit and loss statements.
• Ability to implement policies and procedures.
• Skilled in developing employees by coaching, counseling, and building strong work habits.
• Continuously working to improve customer satisfaction.
• Knowledge of recruiting and interviewing potential team members.
• Ability to supervise others.
• Manage conflict resolution.
• Create and maintain a positive work environment.

Competencies:

Build a Strong Guest Culture:

• Makes a special effort to exceed guests’ expectations.
• Holds guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
• Leads by example and promotes an environment where there is a sense of urgency to satisfy guests.
• Ability to investigate and resolve guests’ complaints about food quality or service.
• Establishes a friendly, welcoming restaurant environment.

Build High-Performing Teams:

• Promotes a team environment by fostering respect, providing shoulder-to-shoulder coaching and feedback, recognizing achievements, resolving employee concerns, and communicating effectively.
• Hires, trains, and develops the right people and plans staffing levels.
• Displays exemplary onboarding and orientation practices.
• Understands team dynamics and how to facilitate good teamwork.
• Provides specific, timely, and actionable feedback.

Maintains Quality and Safety Focus:

• Ensures that all food products are prepared consistently with Church’s high-quality standards.
• Demonstrates food and beverage operations: applying principles of food preparation and production in accordance with Church’s specifications.
• Ensures that all health, safety, and sanitation requirements are met in accordance with Church’s policies as well as federal, state, and local standards.
• Follows all cash and security procedures to maximize employee and customer safety.
• Maintains safe and obstruction-free dining and work areas.

Drives Results:

• Establishes clear achievable goals and communicates each team member’s role.
• Gets results personally and from teams by effectively communicating performance expectations and holding team members accountable for getting results.
• Regularly uses company-provided tools to audit guest service and food safety practices.
• Utilizes appropriate techniques to encourage and support staff in meeting or exceeding desired goals.
• Provides clear and timely feedback on performance.

If you’re hungry for a career that’s fun, fast-paced, and loaded with opportunity, then you’ve come to the right place. At Church's, we’re not your typical quick-service restaurant. We make real comfort food that makes a difference in people’s lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by applicable law.

About Us

Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high-quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's menu includes its world-famous Original and Spicy chicken, Tender Strips, and chicken sandwiches with classic sides and hand-made from scratch honey-butter biscuits. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion. Throughout the world, the company operates two brands: Church's Chicken and Texas Chicken.