Asst Restaurant Manager - Jackson, MS

Church's Chicken PR; Jackson (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as an Assistant Restaurant Manager where you'll lead day-to-day operations in a fast-paced environment. This role is perfect for someone passionate about delivering exceptional guest service and developing high-performing teams. You'll assist in training staff, managing inventory, and ensuring compliance with health and safety standards. With a rich tradition of Southern hospitality, this position offers a unique opportunity to make a difference in the lives of customers while growing your career in the Quick Service Restaurant industry. Embrace the challenge and be part of a brand that values hard work and dedication.

Qualifications

• 1 year of supervisory experience in the restaurant industry is required.
• ServSafe food safety training is highly recommended.

Responsibilities

• Assist in training employees and maintaining staffing levels.
• Analyze profit and loss statements to meet sales plans.
• Ensure compliance with company policies and local laws.

Skills

Supervisory Experience

Interpersonal Skills

Conflict Resolution

Customer Satisfaction Improvement

Team Development

Education

High School Diploma or G.E.D.

Tools

Profit and Loss Statements

Food Safety Training

Job description

Asst Restaurant Manager - Jackson, MS

Asst Restaurant Manager - Jackson, MS

Location: 327 W. Northside Drive, Jackson, Mississippi; 238 W. Woodrow Wilson, Jackson, Mississippi; 3061 Terry Road, Jackson, Mississippi; 1264 Ellis Avenue, Jackson, Mississippi

Time Type: Full time

Posted On: 30+ Days Ago

Job Requisition ID: R0057474

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary:

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, and achieving or exceeding all established financial sales and profitability plans.

Key Duties/Responsibilities:

• Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
• Assists RGM in maintaining appropriate staffing and prepares weekly schedules.
• Helps staff during high volume periods as needed.
• Assists in administering all paperwork in a timely manner.
• Assists in analyzing profit and loss statements and in meeting established sales plans for the unit.
• Maintains and records accurate inventory.
• Understands, enforces, and adheres to all company policies and procedures.
• Assists in maintaining all company operations standards and compliance.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean facility at all times.
• Delivers consistent, high-quality products daily, every shift.
• Performs other duties as assigned.

Position Requirements:

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is required.
• Must have 1 year of supervisory experience working in the restaurant industry.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Must have a valid driver’s license and proof of valid insurance.
• Must be able to work a minimum of 40 hours per week and be available to work flexible shifts including weekends.
• Knowledge of all restaurant policies, practices, and operational and human resources procedures.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Knowledge of profit and loss statements.
• Ability to implement policies and procedures.
• Skilled in developing employees by coaching, counseling, and building strong work habits.
• Continuously working to improve customer satisfaction.
• Knowledge of recruiting and interviewing potential team members.
• Ability to supervise others.
• Manage conflict resolution.
• Create and maintain a positive work environment.

Competencies:

Build a Strong Guest Culture:

• Makes a special effort to exceed guests’ expectations.
• Holds guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
• Leads by example and promotes an environment where there is a sense of urgency to satisfy guests.
• Ability to investigate and resolve guests’ complaints about food quality or service.
• Establishes a friendly, welcoming restaurant environment.

Build High-Performing Teams:

• Promotes a team environment by fostering respect, providing shoulder-to-shoulder coaching and feedback, recognizing achievements, resolving employee concerns, and communicating effectively.
• Hires, trains, and develops the right people and plans staffing levels.
• Displays exemplary onboarding and orientation practices.
• Understands team dynamics and how to facilitate good teamwork.
• Provides specific, timely, and actionable feedback.

Maintains Quality and Safety Focus:

• Ensures that all food products are prepared consistently with Church’s high quality standards.
• Demonstrates food and beverage operations: applying principles of food preparation and production in accordance with Church’s specifications.
• Ensures that all health, safety, and sanitation requirements are met in accordance with Church’s policies as well as federal, state, and local standards.
• Follows all cash and security procedures to maximize employee and customer safety.
• Maintains safe and obstruction-free dining and work areas.

Drives Results:

• Establishes clear achievable goals and communicates each team member’s role.
• Gets results personally and from teams by effectively communicating performance expectations and holding team members accountable for getting results.
• Regularly uses company-provided tools to audit guest service and food safety practices.
• Utilizes appropriate techniques to encourage and support staff in meeting or exceeding desired goals.
• Provides clear and timely feedback on performance.

If you’re hungry for a career that’s fun, fast-paced, and loaded with opportunity, then you’ve come to the right place. At Church's, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by applicable law.

About Us

Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high-quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's menu includes its world-famous Original and Spicy chicken, Tender Strips, and chicken sandwiches with classic sides and hand-made from scratch honey-butter biscuits. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion. Throughout the world, the company operates two brands: Church's Chicken and Texas Chicken.