Asst Residence Manager

The Jewish Board; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

The Jewish Board seeks an Assistant Residence Manager to oversee Direct Support staff in a supportive environment for domestic violence survivors. This role involves supervisory responsibilities, crisis intervention, and ensuring compliance with safety standards to promote resident stability and wellbeing.

Benefits

Generous time off

Affordable medical/dental/vision plans

Tuition assistance

403(b) retirement benefits

Qualifications

• BA in related discipline required.
• 3 years of experience in a Residential Domestic Violence Program preferred.
• Willingness to work with survivors of Domestic Violence.

Responsibilities

• Supervise all Direct Support staff.
• Provide training and ensure compliance with agency policies.
• Participate in regular staff meetings and training.

Skills

Client engagement

Verbal and written communication

Attention to detail

Independent work

Teamwork

Compassion

Patience

Technological competence

Education

BA in related discipline

HS diploma/HSE

Tools

Microsoft Word

Microsoft Excel

Job description

Make a bigger difference

PURPOSE:

The Jewish Board’s Adult and Family Residential Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey.

POSITION OVERVIEW:

The Assistant Residence Manager responsible for the supervision and guidance of all Direct Support staff (case assistants), ensuring that proper coverage is maintained and that appropriate training is provided. As an integral part of the clinical team, the Assistance Residence Manager will ensure that all necessary therapeutic interventions determined by the clinical team are carried out, ensure the safe operation of the facility, and assist in maximizing the functioning of disable adults in order prevent hospitalizations.

KEY ESSENTIAL FUNCTIONS:

• Directly supervise and provide supervision for all Direct Support Professionals (DSP).
• Ensure appropriate coverage for shifts.
• Prepare weekly staff schedules and ensure facility is adequately staff on all shifts.
• Track Staff Attendance and uphold agency policy and procedures regarding time and attendance.
• Weekly group or one to one supervision with direct reports.
• Attend weekly supervision with Program Director
• Provide training to Milieu staff as needed.
• Provide crisis intervention services as needed
• Plan with administrative staff, the objectives and scope of the department
• Monitors Inventory
• Ensures that monthly Fire Drills are completed and documented
• Supervises apartment/facility inspections to ensure that all safety and sanitary conditions are maintained.
• Ensure that the residents understand the rules and regulations of the facility in which they are housed.
• Monitors and ensures that security is maintained within the facility.
• Monitors the daily log to ensure compliance
• Participates in regular staff meetings and training
• Completes regular and timely documentation of all client interactions, including informational notes; completes incident reports as appropriate.
• Other duties as assigned.

Team Process

• Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
• Participates in planning and execution of special and holiday events.

Documentation

• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Complete/Files incident reports as appropriate.
• Facilitates roommate meetings.
• Ensure Fire Drills are complete document to upload in the system
• Other duties as assigned.

CORE COMPETENCIES:

• Excellent client engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team
• Ability to travel to visit clients in apartments or to escort clients.
• Valid driver’s license and willingness to drive agency van preferred.

EDUCATION/TRAINING REQUIRED:

• BA in related discipline required.
• HS diploma/HSE required and at least three years of experience in a Residential Domestic Violence Program preferred

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

• Willingness to work with a population who have survived the trauma of Domestic Violence population, many with experiences of homelessness, mental illness and substance use.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.

COMPUTER SKILLS REQUIRED:

• Strong computer skills, particularly in Microsoft Word and Excel
• Technologically competent in handling of administrative practices

VISUAL AND MANUAL DEXIERITY:

• · Engage in physical activities within the residence
• · Ability to read paper and electronic documents
• · Ability to perform data entry into various computer programs as needed

If you join us, you’ll have these great benefits:

• Generous time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.