ASST. REIMBURSEMENT OFFICER - EDU

State-of-Illinois; Springfield (IL); On-site; USD 46,000 - 61,000; Full time

Job summary

The Illinois Department of Children and Family Services is seeking an organized, professional Assistant Reimbursement Officer to manage the board payment system, verify amounts from reports, and ensure compliance with agency rules. This in-office, full-time role emphasizes accuracy, teamwork, and timely processing.

Ideal candidates will have at least a high school diploma (accounting or office procedures preferred) and about one year of bookkeeping/office experience.

Qualifications

• Requires high school diploma or equivalent, preferably with accounting and office procedures coursework.
• Minimum one year of work experience, ideally in bookkeeping/accounting and office operations.
• Bilingual positions may qualify for a 5% salary differential.

Responsibilities

• Serve as Assistant Reimbursement Officer.
• Complete reports from Technical Support Unit by reviewing the provided reports and pulling identified Social Security Cards.
• As assigned, serves as timekeeper.
• Serves as contact person for unit equipment issues.
• Process all Emergency Assistance Program (EAP) initial and subsequent intact family applications.
• Provides assistance in the court order process by retrieving documents from the court order mailbox and printing all orders to prepare for the support staff/Eligibility Determination Unit applications process.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Accounting

Office procedures

Communication skills

Education

High school diploma

Accounting coursework

Job description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:58781
Opening Date: 10/01/2026
Closing Date: 10/16/2026
Agency: Department of Children and Family Services
Class Title: ASSISTANT REIMBURSEMENT OFFICER - 02424
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary $4,144 monthly; Full range $4,144 - $5,429 monthly
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code:
Work Hours: Monday
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 726 S College St, Springfield, Illinois, 62704
Work County: Sangamon
Agency Contact: [e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. Please attach your resume, official transcripts, licenses, along with any other supporting documents. This can be uploaded to MY DOCUMENTS section of your application . This is HIGHLY recommended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Assistant Reimbursement Officer for Payment Determination and Reconciliation. Under general supervision, this position will perform a variety of paraprofessional reimbursement duties involved in the maintenance of the complex board payment system for the Department. The position will investigate and evaluate DCFS payment amounts from various reports, in compliance with rules established by the Department. This position will also independently research and analyze discrepancies in daily transactions and analyze field and provider inquiries related to eligible board payments for relative/traditional children. This position provides a great opportunity for a motivated, detail-oriented individual who is interested in playing a role in the reimbursement process for the Department of Children and Family Services. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and communications skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Assistant Reimbursement Officer
• Completes reports from Technical Support Unit (TSU) by reviewing the provided reports and pulling identified Social Security Cards
• As assigned, serves as timekeeper
• Serves as contact person for unit equipment issues
• Processess all Emergency Assistance Program (EAP) initial and subsequent intact family applications
• Provides assistance in the court order process by retrieving documents from the court order mailbox and printingall orders to prepare for the support staff/Eligibility Determination Unit applications process.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumeratedabove.
• Requires knowledge, skill, and mental development equivalent to completion of high school, preferably with courses inaccounting and office procedures.
• Requires one year of work experience, preferably with emphasis in bookkeeping/accounting and office operations.

Conditions of Employment

• Requires ability to pass a background check.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill®Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).