Asst. Operation Manager/Field Supervisor - Landscape MGT

thepattiegroup; Novelty (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Profit sharing

Team incentives

Bonus pay

Signing bonus

Paid Time Off

Job summary

The Pattie Group, Inc. is seeking an experienced Operations Manager to lead our Landscape Management Division. You will supervise field crews, optimize routes and schedules, monitor P&L, and coach staff for high-quality workmanship.

You’ll participate in daily meetings, ensure safety, manage equipment and supplies, and collaborate with managers to deliver exceptional client service across multiple sites.

Qualifications

• Degree or equivalent experience in related field.
• 2+ years leading Landscape Management Operations; 5+ years execution.
• Knowledge of landscape maintenance and equipment.
• Ability to lift 50 lbs and work in extreme weather.
• Proficiency with Word, Excel, Outlook; willingness to learn CRM and estimating software.

Responsibilities

• Schedule and route maintenance staff daily & weekly to maintain 90-95% billable hours.
• Check crew work and properties for quality of workmanship.
• Oversee daily job P&L tracking, attendance, hours, vacations, GPS reports.
• Participate in evaluations, performance improvement, and disciplinary actions.
• Lead daily Maintenance meeting; assign tasks and address issues.
• Attend Garden & Property Managers meetings and resolve maintenance concerns.
• Run weekly safety meetings with crews.
• Ensure supply stocks and assist in getting them where needed.
• Match invoices with orders and assist crews on-site.

Skills

Leadership

Operations management

Team training

Problem solving

Education

Landscape management degree

Tools

CRM software

Estimating software

MS Office (Word, Excel, Outlook)

Job description

Job purpose

• Assist and partner with Operations Manager in leading and managing Field Operations for Landscape Management Division of a multi-million dollar landscape firm.
• Oversee maintenance crews by directing daily, weekly, and monthly operations, optimizing productivity, teaching and training, and assuring proper maintenance and allocation of department equipment and resources.
• Drive quality, excellence in service, and efficiency of execution to assure happy clients, a well-trained team, and profitability.

Duties and responsibilities

• Schedule and route maintenance staff daily & weekly with goal of maintaining 90-95% billable hours with staff.
• Check crew work & properties for quality of workmanship.
• Oversee and check daily job P&L tracking, employee attendance, hours tracking, employee vacation, GPS driving reports.
• Participate in employee evaluations, performance improvement, course correction and disciplinary action as needed.
• Run Maintenance meeting every morning before crews leave for the day
  • Check job progress
  • Assign daily tasks
  • Handle any issues or concerns
• Participate in Garden & Property Managers meeting at end of every work day
  • Check job progress
  • Handle any issues or concerns that pertain to Maintenance crews
• Run Wednesday safety meetings with crews.
• Assure supply stocks are maintained and help facilitate getting them where needed.
• Match invoices with orders.
• Assist crews in performing and completing jobs when needed.
• Provide hands on training and instruction tostaff on proper practices and methods to do variety of Landscape Management tasks.
• Assist in equipment purchasing decisions.
• Snow season
  • Manage areas, crews, and individual staff.
  • Route services and assist in problem solving
  • Check & Inspect equipment for issues
  • Assemble sub–contractors for plowing and route them.
  • Order snow plow and supplies
  • Handle dispatching of snow team

Qualifications

• Education: 2- or 4-year degree in related field or equivalent experience.
• Experience: 2 or more years’ experience leading Landscape Management Operations in some capacity. 5 or more years of experience in execution of Landscape Management services.
• Knowledge: Require working and through knowledge of most things landscape maintenance from service execution, to equipment.
• Physical: Must be able to lift 50 lbs, work in extreme weather conditions, and able to assist in all areas of proper landscape management.
• Skills: Leadership/Management skills required, technical/trade related skill pertinent to landscape management: mowing, trimming, bed work, horticultural hand pruning, planting – additional skills in lawn care and lawn renovation, plant care and fertilization irrigation systems, and water features a significant plus. Some computer skills are necessary including: Word, Excel, Outlook, ability to learn and navigate internet, mobile phone, apps, and learn CRM and estimating software with relative ease.
• Characteristics: Organized, Driven, Self-motivated go-getter, with whatever it takes mentality. Supportive, team player that takes pride in his/her work and the success of the team. Good problem solver and collaborator.
• Professional Certifications: All a major plus.

Working conditions

This position requires adaptability. Days begin in office followed by site visits, job checks, site or crew problem solving and occasionally running a service route. Days end at the shop, where you are assisting in planning and preparing crews for the following day and 1 or 2 days a week securing and locking shop.

To be considered for this position, the candidate must:

• Be willing and able to work 8-10 hours per day, 5-6 days per week.
• Pass a pre-employment background and driving record check.
• Have reliable transportation to and from work.
• Be authorized to work in the United States.

Supplemental Pay Types:

• Profit sharing
• Team incentives
• Impact Bonuses
• Employee point reward system
• Bonus pay
• Signing bonus

Why Join The Pattie Group, Inc.?

At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you’ll enjoy when you join our team:

• Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs.
• Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses — because learning never stops here.
• Comprehensive Benefits Package:
  • Medical, dental, and vision insurance
  • Short-term disability coverage
  • Life insurance
  • 401(k) retirement plan with Company Matching Contributions
  • Profit-sharing opportunities
  • Paid Time Off and Paid Holidays
• A Culture That Values Fun and Connection:
  • Regular company picnics, parties, team cookouts, and staff baseball games
  • An annual awards banquet to celebrate our team’s hard work and achievements
  • Community involvement offering Charity and Kindness
• Employee Recognition and Rewards to recognize your dedication and contributions.
  • Discounted services, materials, and more!
  • Employee of the month recognition!
  • Team incentives and Profit Sharing

At The Pattie Group, you’re not just joining a company — you’re joining a team that values your growth, celebrates your success, and knows how to have fun along the way.