Asst. Manager

Johnston-; Las Vegas (NV); On-site; USD 23,000 - 41,000; Full time

Job summary

Johnston & Murphy in Las Vegas, NV is seeking an Assistant Manager to drive store performance and deliver exceptional customer experiences. The role emphasizes leadership in sales, staff development, and adherence to the PRIDE culture.

You will coach associates, recruit talent, and ensure the store meets financial targets while maintaining brand standards. The position requires availability for evenings, weekends and holidays, plus a professional appearance and strong communication skills to

Qualifications

• Retail management experience preferred
• Strong communication and customer service skills
• Ability to work evenings, weekends and holidays

Responsibilities

• Meet deadlines and achieve sales objectives for store performance
• Recruit and interview personnel using the PRIDE model
• Maintain store appearance per visual guidelines and brand standards
• Deliver World Class Service and professional phone etiquette
• Protect company assets including inventory and cash management
• Create and maintain weekly work schedules to maximize sales
• Coach and counsel performance to meet company standards
• Partner with HR to move issues to closure

Skills

Passion

Brand representation

Interpersonal skills

Results oriented

Change management

Multi-tasking

Customer service

Job description

At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it’s the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D.E.

Pay Range: $17-$30 per hour (includes base pay + personal and store commissions)

Key Responsibilities of an Assistant Manager

Passion– Personally dedicated to being the best; conveys enthusiasm for the organization with a “can do” attitude; never gives up.

• Consistently meet deadlines
• Use J&M sales tools to implement and obtain sales objectives
• Utilize all available resources to improve performance and to further educate yourself and your sales team

Represents the Brand– Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.

• Effectively Network and Recruit
• Assist in interviewing and hiring personnel using the PRIDE model
• Assist in the implementation of visual guidelines, window changes and maintaining store appearance
• Adhere to personal presentation guidelines
• Consistently deliver World Class Service and use proper phone etiquette

Interpersonal Skills– Effective communicator within the organization; builds lasting and productive relationships with co-workers.

• Build lasting and productive relationships within the organization
• Assist in the implementation, utilizing and certifying the team in all training programs
• Assist in coaching and counseling performance to achieve company standards
• Assist in the implementation and adherence to all company policies and procedures
• Assist in the creation and administering PRIDE Performance Plans and Evaluations

Delivers Results– Achieves financial goals; manages profitability through personal and team performance; executes company priorities.

• Meet and exceed sales plans, both store and personal
• Meet and exceed sales metrics, both store and personal
• Assist in protecting company assets including accurate inventory and cash management
• Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales

Edge– Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure.
Ability to:

• Assist in managing ALL performance, from exceptional to deficient
• Identify trends through shopping the competition and other trend resources
• Effectively use all merchandise reports to assist in analyzing, identifying and
• communicating merchandising needs to maximize your business
• Partner with HR to move issues to closure

Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers.

• Build lasting and productive relationships within the organization
• Assist in the implementation , utilizing and certifying the team in all training programs
• Assist in coaching and counseling performance to achieve company standards
• Assist in the implementation and adherence to all company policies and procedures
• Assist in the creation and administering PRIDE Performance Plans and Evaluations

Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities.

• Meet and exceed sales plans, both store and personal
• Meet and exceed sales metrics, both store and personal
• Assist in protecting company assets including accurate inventory and cash management
• Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales

Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure.
Ability to:

• Assist in managing ALL performance, from exceptional to deficient
• Identify trends through shopping the competition and other trend resources
• Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business
• Partner with HR to move issues to closure
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Professional appearance.
• Willingness to learn.
• Stable prior employment history.
• Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.

The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales.

JM2103 - J & M Las Vegas South Premium Outlets
Las Vegas , NV 89123

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