Asst. Executive Housekeeper (BL6)

Crew Life at Sea; Africa (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company in the cruise industry as a Housekeeping Supervisor. You will oversee daily operations, supervise staff, and ensure the highest cleanliness standards onboard. The ideal candidate will bring experience, strong leadership qualities, and the ability to communicate effectively with guests and team members.

Qualifications

• Minimum of 2 years of experience in a housekeeping supervisory role, preferably in a hotel or cruise ship setting.
• Capable of leading meetings, writing reports, and handling guest interactions in German (Berlitz Level 6).
• Strong leadership, organizational, and communication skills.

Responsibilities

• Assist the Executive Housekeeper in managing daily operations and supervising staff.
• Inspect guest cabins and public areas to ensure cleanliness and organization.
• Train and mentor new housekeeping staff on company policies.

Skills

Leadership

Organizational Skills

Communication

Interpersonal Skills

Problem Solving

Education

High school diploma or equivalent

Bachelor's degree in Hospitality Management or related field preferred

Tools

Microsoft Office

Job description

Key Responsibilities:

- Assist the Executive Housekeeper in managing the daily operations of the housekeeping department onboard the cruise ship

- Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and public area cleaners

- Monitor and maintain cleanliness, hygiene, and organization of guest cabins and public areas

- Inspect guest cabins and public areas to ensure they meet the company's standards of cleanliness and presentation

- Train and mentor new housekeeping staff on company policies and procedures

- Maintain inventory and order supplies for the housekeeping department

- Handle guest requests and concerns in a timely and efficient manner

- Collaborate with other departments to ensure a seamless guest experience

- Assist with scheduling and assigning tasks to housekeeping staff

- Conduct performance evaluations and provide feedback to housekeeping staff

- Ensure compliance with all safety and sanitation regulations

- Assist with budgeting and cost control for the housekeeping department

- Keep track of guest feedback and take necessary actions to improve guest satisfaction

- Perform any other duties assigned by the Executive Housekeeper or management.

Qualifications:

-German at Berlitz Level 6 (CEFR B2):

-Capable of leading meetings, writing reports, and handling guest interactions in German

- High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred

- Minimum of 2 years of experience in a housekeeping supervisory role, preferably in a hotel or cruise ship setting

- Strong leadership and organizational skills

- Excellent communication and interpersonal skills

- Ability to work well under pressure and in a fast-paced environment

- Proficient in Microsoft Office and other relevant software

- Knowledge of safety and sanitation regulations