Asst Dir Registrar Processing

University of North Texas; Denton (TX); On-site; USD 56,000 - 68,000; Full time

Job summary

University of North Texas in Denton seeks an experienced Asst Dir Registrar Processing to oversee daily operations of reporting, systems, and testing, ensuring accurate student records and compliance. You will lead cross-functional teams, coordinate data-driven requests, and provide training while navigating complex state and federal regulations that govern higher education records.

This role requires a detail-oriented problem solver who can drive process improvements, manage escalations, and

Qualifications

• Bachelor's degree in related field with six years of related professional experience.
• Experience administering services and operations in a college/university environment.
• Ability to problem-solve and manage change in a complex office setting.

Responsibilities

• Direct daily operations of Reporting, Systems, and Testing.
• Coordinate maintenance of student, academic, and curricular records to support enrollment and retention.
• Serve as escalation point for highly complex issues and ensure compliance with federal/state regulations.
• Promote productivity, collaboration, and coordination within the Registrar's Office.

Skills

Problem solving

Change management

Customer service

Collaborative work

Conflict management

Federal education laws

Education

Bachelor's degree

Job description

Title:

Asst Dir Registrar Processing

Employee Classification:

Asst Dir Registrar Processing

Campus:

University of North Texas

Division:

UNT-Enrollment Management

Sub Division-Department:

UNT-Registrar

Department:

UNT-Registrar-165001

Job Location:

Denton

Salary:

$62,016.00

FTE:

1.000000

Retirement Eligibility:

TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting.

We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.

The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position is responsible for managing and directing daily operations of Reporting, Systems, and Testing, and overseeing process continuity for the maintenance and coordination of student, academic and curricular records to support enrollment and retention. Contributes to the Office of the Registrar efforts to promote productivity, collaboration, and coordination within and between all sections of the office and functions as an escalation point for highly complex issues including handling advanced exceptions. This role requires direct interaction with students, former students, faculty, and staff, processing data-driven requests, developing training and ensuring compliance with a range of institutional, state, and federal regulations.

This position requires a detail driven critical thinker who thrives in a fast-paced environment, is technically proficient in diverse software platforms and understands interdependencies. This position requires discernment and problem-solving to review escalations and complex and collaborative processes. Promotes and generates collaboration across teams to achieve a collective outcome and creates a unified team that get results optimizing outcomes and impact that directly affects enrollment and retention.

Minimum Qualifications

Bachelor's degree in related field and six years of closely related professional experience.

Knowledge, Skills And Abilities

• Demonstrated competency in administering services and operations in a college/university environment, including demonstrated skill in problem solving and change management.
• Commitment to providing high-quality customer service.
• Ability to work in a collaborative results-oriented environment.
• Consistently exercises initiative, tact, diplomacy, and professionalism.
• Evaluates and resolves problems.
• Establishes, motivates, and supports effective teams to meet objectives.
• Manages conflict, works collaboratively within office and with other university departments.
• Current knowledge of Federal educational laws and policies pertaining to education records.