Asst Admin Dispatch

Gategroup; San Antonio (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Life insurance

Medical, dental, vision plans

Disability insurance

Employee Assistance Program

Commuter benefits

Employee discounts

Free hot healthy meals

Job summary

gategroup is seeking motivated personnel to coordinate inbound/outbound flight schedules and driver routing. The role handles scheduling of trolleys, monitors flight arrivals, and ensures timely driver assignment for aircraft handling.

Candidates should have a High School Diploma and some office experience, with strong English, basic math, and organizational skills. This position offers full-time hours and benefits, located in a standard office setting.

Qualifications

• Requires basic math skills and attention to detail.
• Must read, write and speak English clearly.
• Some office experience is preferred.

Responsibilities

• Receives calls and coordinates with staff to keep outbound trolleys on schedule.
• Monitors flight times and arranges driver meetups for unloading/loading.
• Provides timely information to transportation supervisors.
• Coordinates with Meal Planners on irregularities and changes.

Skills

English proficiency

Detail oriented

Strong math skills

Organized

Operational decision making

Education

High School Diploma

Tools

Unimatic/FIDS

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position is responsible for coordinating inbound/outbound flight schedule and routing to drivers.

Annual Hiring Range/Hourly Rate:

• $20.00 Per Hour

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.
• Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
• Provides accurate and timely information to transportation supervisors / leads
• Coordinates with Meal Planners regarding irregularities and changes.

Qualifications

Education

• High School Diploma is required

Work Experience

• Some Office Experience

Technical Skills: (Certification, Licenses and Registration)

• Must be able to read, write, and speak English
• Must be detailed oriented and organized
• Must have very good basic math skills
• Some computer knowledge required
• Ability to make sound operational decisions in challenging situations
• Working knowledge of Unimatic/FIDS to gather information needed
• Highly motivated
• Good work attendance and work performance

• Must be able to read, write, and speak English

Language / Communication Skills

• Proven ability to communicate in challenging / stressful situations
• Ability to deal with the public and internal staff

• Must be able to read, write, and speak English

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time / Part-time

Travel %: None

Exemption Classification: Non-Exempt

Internal Relationships: Unit employees

External Relationships: Public, customers, vendors

Work Environment / Requirements of the Job: Normal Office Environment

Budget / Revenue Responsibility: (Local Currency)

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live ourValues of Excellence, Passion, Responsibility and Respect. To demonstrate theseValues, we expect to observe the following from everyone:

Excellence

• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

• We care about what we do, and we understand the impact we have on others and the planet.
• We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
• We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

Application Closure Statement

• To be considered for this position, please submit your application by 09/09/2026

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

gategroup - an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

We anticipate that this job will close on: 09/30/2026