Association Administrator

Troon; Fort Myers (FL); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid time off

Job summary

Esplanade Lake Club in Fort Myers, FL, operated by Troon, is seeking a Full-Time Association Administrator to provide one-on-one customer service and act as the face of a hospitality-driven property.

You will maintain maintenance and operating cost records, assist with correspondence, answer calls, and support community association members. Proficiency in Microsoft Excel and Word, and HOA experience, are required.

Qualifications

• Must have prior HOA experience.
• Knowledge of Microsoft Excel and Word.

Responsibilities

• Delivers prompt, courteous service to residents, guests, and staff.
• Maintains records of maintenance, operating costs, and association documents.
• Confers with community association members to address needs.
• Answers calls and directs messages.
• Performs general office work: word processing, filing, copying, scanning.
• Assists with correspondence and special projects.

Skills

Customer service

Communication

Excel

Word

Tools

Microsoft Excel

Microsoft Word

Job description

Esplanade Lake Club, located in Fort Myers, FL, is pleased to announce an excellent career opportunity for a Full-Time Association Administrator. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Compensation

$26.00 - $30.00 hourly, based on experience.

Position Summary

As an Association Administrator, you must be eager to provide one‑on‑one customer service with the understanding that you represent the face of a company focused on providing superior service.

Essential Job Functions

• Delivers and promotes prompt, courteous, and outgoing friendly service to all residents, guests, and fellow employees in a manner that promotes our values.
• Assists with maintaining records of maintenance and operating costs, as well as all related Association documents.
• Confers regularly with community association members to ensure their needs are being met.
• Assists Community Association employees in answering incoming calls, directing them to appropriate personnel, takes and delivers messages.
• Performs general office work such as word processing, filing, operating copy, and scanning.
• Assists with correspondence and other special projects as assigned.

Certifications/Licenses

• CAM License not required; Reimbursement to obtain CAM License may be available

Experience/Background/Knowledge

• Knowledge of Microsoft products like Excel and Word.
• Must have prior HOA experience.

Skills

• Ability to communicate effectively with managers, guests, and employees in one‑on‑one small‑group situations in a fast‑paced environment.
• Ability to create and disseminate written correspondence.

Physical Requirements

• While performing the duties of this job, regular standing, talking and hearing is required.

The statements contained herein describe the scope of responsibility and essential functions of this position but should not be considered to be an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.