Associate, West Towne Mall

Lane Bryant; Madison (WI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k) plan

merchandise discounts

Professional development

Advancement opportunities

Job summary

Lane Bryant Madison is seeking a personable Store Associate to create a hospitable environment and deliver exceptional service. You will identify customer needs, showcase fashion trends, and build trust through informed wardrobe guidance.

Responsibilities include assisting customers, merchandising, and maintaining a safe, welcoming store. A flexible schedule including nights and weekends is required; proficiency with mobile devices and registers is expected.

Qualifications

• Strong sales or hospitality experience with ability to meet or exceed performance standards.
• Flexible schedule including nights, weekends and holidays.
• Proficient and confident using mobile technology to engage customers.
• Ability to adjust/move fixtures and lift up to 50 pounds with assistance when needed.

Responsibilities

• Identify customer needs and wants through confident conversation to drive sales.
• Share and represent current products, fit, and fashion trends with customers.
• Support store operations and protect assets while maintaining a safe environment.
• Engage customers using mobile tech and maintain brand experience across interactions.

Skills

Customer engagement

Strong communication

Sales experience

Mobile technology proficiency

Teamwork

Job description

About usOur founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.Overview: The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.Success Characteristics:Creates a warm and welcoming environment.Strong written and verbal communication skillsRepresents the brand through fashion and product knowledge.Seamlessly integrates OMNI experience.Responsibilities:Sales and Service:Identifies customer needs & wants with curiosity and confidence through intentional conversation.Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.Operations:Supports areas of operational energy as needed.Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.Protects company assets and maintains a safe work environment.Follows all company policies and procedures as well as local, state, and federal employment laws.Requirements:Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.Ability to work a flexible schedule including nights, weekends, and holidays.Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.Benefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 4803-West Towne Mall-LaneBryant-Madison, WI 53719Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.